Monday, November 29, 2021
Home Webinar Leadership Difficult Conversations

Difficult Conversations

$49.00

Presenter: Margaret Sumption, Sumption & Wyland

CEU’s: NHA & SW

Category:

Description

Overview: Most managers run, not walk, away from having “a talk” with a team member. The procrastination and avoidance often then escalates to a EVEN more difficult talk.  This session is designed help managers structure difficult conversations, prepare themselves, and keep their boundaries when difficult conversations must be held.  Having the confidence to step in with the tools to manage communication when the stakes are high can act to build stronger relationships for the long term.

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