Monday, December 6, 2021
Home Webinar Patient/Resident Care The Upset Patient, Tips for the Difficult Encounter

The Upset Patient, Tips for the Difficult Encounter

$49.00

Presenter: Dr. Dennis Boyle

CEs: NHA & SW

Description

Overview: Physicians face numerous situations that involve patients who, shall we say, can be “challenging.” Because the physician-patient relationship is integral to medicine, navigating these situations effectively is an important skill. This seminar uses interactive case-based vignettes to teach you how to improve your techniques with difficult patients.

Objectives: 

  • Determine what constitutes a difficult patient interaction.
  • Describe how to diagnose relationship issues.
  • Formulate a skill set to use in a difficult encounter
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