LEADERSHIP
Presentation: Step Up and Lead: Guiding Your Organization through the COVID-19 Crisis
Date/Time: April 29, 1:00pm, CDT
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Presenters: Polly Sullivan and Maryanne O’Dowd, Ready Inc.
Planning and practice help an organization manage a crisis, but in the moment, when real-time crisis hits, leadership can make or break an organizations’ chances of survival and recovery. This session explores the differences between leadership and management in times of crises, focusing on the unique and essential role of leaders in guiding organizations and stakeholder groups during a crisis. What makes them effective? How do they assemble the right response team and inspire the best thinking, options and actions from those tasked with facilitating crisis response? How do leaders communicate vision and “walk the talk?”
Key Takeaways:
Participants in this session increase their understanding of the thought process, judgements and actions that affect leadership in times of crisis. The best practices, frameworks and templates shared in this session offer participants guidance to:
- Avoid letting the fear of an uncontrollable event get in the way of leadership
- Get comfortable not knowing all the answers
- Cultivate the necessary skills and characteristics of an effective response team
- Be a light in the darkness of crisis for key stakeholders
- Lead in the moment and in the aftermath – show the way back
Continuing education credits are offered for Licensed Nursing Home Administrators
This webinar has been made free for registrants by the generous sponsorship of SDAHO Enterprises endorsed business partner, LMC!
Presentation: CALM DOWN! (And Other Things Not to Say): Communication Strategies for Risky, Stressful Times
Date/Time: May 5, 9:00am, CST
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Presenter: Polly Sullivan, Ready Inc.
Stress, rapidly changing conditions and the need for speed drive our actions in times of crisis – but often lead to miscommunication, missteps and more stress. This fast-paced session focuses on proven communication techniques you can use to increase the effectiveness and efficiency of your team’s actions and improve interaction with patients, employees, administrators, families and communities.
This webinar offers practical, actionable advice on:
- Delivering critical messages to highly stressed or at-risk people
- Handing off assignments and information clearly
- Conducting efficient and effective briefings and meetings
- Identifying critical audiences and messages
- Handling tough questions from the media, employees and public
The webinar includes templates for planning and communicating.
Continuing education credits are offered for Licensed Nursing Home Administrators
This webinar has been made free to participants through the generous sponsorship of SDAHO Enterprises endorsed Business Partner, CHG Healthcare!
Presentation: A Healthcare Leader’s Guide to Protecting Frontline Staff From Burnout
Date/Time: May 6, 9:00am, CST
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Presenter: Jennifer Zach, Executive Coach and Organizational Trainer
With the sudden and serious changes we are experiencing as a result of the COVID-19 pandemic, risk of burnout for healthcare professionals has never been greater.
With an upbeat approach, this webinar will provide an overview of burnout and practical steps healthcare leaders can take to recognize the signs of burnout in themselves and others, self-care strategies, team motivation techniques, and how to emerge even stronger on the other side of the pandemic.
Continuing education credits are offered for Licensed Nursing Home Administrators
This webinar has been made free for participants by the generous sponsorship of SDAHO endorsed business partner, Merritt Hawkins!
INFECTION CONTROL
Presentation: Quality Assurance Strategies for Compliance in Infection Control
Date/Time: April 29, 10:00am, CDT
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Presenter: Barbara Speedling
Developing an efficient, organized approach to keeping pace with the evolving regulations relative to infection control and preventing the spread of COVID-19 is the focus of this session. Systems for monitoring policy revisions, staff education and training, infection control screening practices, and documentation of all COVID-19 related activities will be discussed.
Continuing education credits are offered for Licensed Nursing Home Administrators and Social Workers
This webinar has been made free for registrants by the generous sponsorship of SDAHO Enterprises endorsed business partner, Focus One Solutions!
Presentation: Environmental Standards for Infection Control
Date/Time: May 1, 10:00am, CST
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Presenter: Barbara Speedling
While clinical infection control practices are vital in preventing the spread of COVID-19, maintaining a safe and sanitary environment of care is equally important to minimizing the spread of the virus. The revised standards for cleaning and sanitizing facility environments and equipment, EPA-approved disinfectants, linen handling, and new interventions in environmental sanitation are the focus of this session.
Continuing education credits are offered for Licensed Nursing Home Administrators and Social Workers
This webinar has been made free for registrants by the generous sponsorship of SDAHO Enterprises endorsed business partner, Focus One Solutions!
OPERATIONS
Presentation: COVID 19 Response: Immediate Cash Planning webinar
Date: April 24, 9am-9:45am CDT
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Presenters: Eric K. Shell, Stroudwater Associates
Long-held assumptions dashed. Reliable service lines closed. Cash flow dwindling. This is the new normal for hospital leaders due to the COVID-19 pandemic. Rural and community hospitals should take immediate steps to understand the magnitude of the potential cash shortfall and then develop strategies to mitigate.
Join Eric K. Shell, CPA, MBA, Stroudwater Associates Chairman of the Board, for a webinar on Friday, April 24, to learn actionable, practical steps that hospital and health system leaders should take to increase cash flow leveraging the CARES Act of 2020 (Medicare accelerated payments, Small Business Administration Payroll Protection Program, new SHIP dollars, etc.), and some more traditional strategies.
In addition, learn best practice approaches taken by an innovative rural hospital CEO that effectively positioned his organization for the post-pandemic world.
PATIENT & STAFF RESOURCES
Presentation: Tips for Providing Dementia Care During COVID-19
Date/Time: Tuesday, April 28, 1pm CDT
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Presenter: Kathi Herried
Most likely, dementia does not increase risk for COVID-19, the respiratory illness caused by the new coronavirus, just like dementia does not increase risk for flu. However, dementia-related behaviors, increased age and common health conditions that often accompany dementia may increase risk. For example, people with Alzheimer’s disease and all other dementia may forget to wash their hands or take other recommended precautions to prevent illness. In addition, diseases like COVID-19 and the flu may worsen cognitive impairment due to dementia. This session will share tips on how to care for patients living with Alzheimer’s and other related dementia illnesses within residential communities and home-based settings. Attendees will also learn about available resources provided through the Alzheimer’s Association.
Continuing education credits are offered for Licensed Nursing Home Administrators and Social Workers
Presentation: Equipping the Frontline: SD Resources & Strategies when Dealing with Stress
Date/Time: May 4, 12:30pm, CST
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Presenters: Melanie Botel, Assistant Director, SD Department of Social Services, Division of Behavioral Health and Andrea Heronimus, Clinical Services Program Manager, SD Department of Social Services, Division of Behavioral Health
Staff from the South Dakota Department of Social Services, Division of Behavioral Health will present on
- Self-care strategies – managing stressors during the pandemic
- Tips for supporting your team members during the stressors of the pandemic
- Overview of behavioral health resources in South Dakota
