Good Samaritan launches telehealth clinical support hub for 27 rural nursing homes

Sanford Health, the hospital system partner for Good Samaritan Society, is launching a new telehealth care service that provides clinical support to remote, largely rural long-term care facilities.
The My Care Line will be staffed by Sanford registered nurses and advanced practice providers from 6 p.m. to 6 a.m. weeknights and all weekend long, initially boosting caregiving capabilities for 27 skilled nursing and assisted living facilities in South Dakota.

The RNs and APPs will be able to help conduct fall assessments, assess changes in condition, oversee medication administration and more.

The first facilities serve 14 communities, half of which have a population of 1,000 residents or fewer. Four have no local hospital, meaning patients sent out for lack of higher level on-site consultations would have to travel up to 40 miles for care, Sanford officials said.

“We’re not just giving residents a way to connect with clinicians from home — we’re giving our nurses and directors of nursing peace of mind and a powerful extension of their team,” Good Samaritan CEO Nate Schema said in a statement Wednesday. “They now have real-time clinical support at their fingertips, which means fewer middle-of-the-night calls and more resources to deliver timely, expert care. This is about supporting our teams, keeping care local and driving better outcomes for those we serve.”

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