In today’s digital healthcare environment, cybersecurity incidents are no longer a question of if—but when. How your organization communicates during a cyber event can make the difference between maintaining trust and facing lasting reputational damage.
Join SDAHO on May 14 at 12:00 PM CST for a timely virtual session designed to help healthcare leaders and communicators confidently navigate these high-stakes situations.
Led by Jamie Singer of FTI Consulting, this session will draw on decades of real-world experience managing complex data breaches and cybersecurity crises. Attendees will gain practical strategies to prepare for, respond to, and recover from cyber incidents—while maintaining transparency, credibility, and compliance.
What you’ll learn:
- How to build a proactive communication plan before an incident occurs
- Best practices for real-time communication during a cyber crisis
- Strategies to rebuild trust with patients, staff, and stakeholders afterward
- How to navigate public and media scrutiny with confidence
- Actionable tools to strengthen your organization’s overall crisis response
This session is ideal for healthcare leaders, communications professionals, legal counsel, and anyone involved in organizational risk management and incident response.
Don’t miss this opportunity to strengthen your organization’s preparedness and resilience in an increasingly complex digital landscape. Click here to register.
About the presenter: Jamie Singer is a Senior Managing Director at FTI Consulting in Chicago, where she co-leads the Cybersecurity & Data Privacy Communications practice. She advises Fortune 500 companies and public sector organizations on managing communications during major cyber incidents, including ransomware attacks, data breaches, and privacy crises. Her work focuses on helping organizations prepare before incidents occur, respond effectively in real time, and protect reputation during complex cybersecurity events. She has deep experience across healthcare and other regulated industries, including advising on half of the top 10 largest healthcare data breaches in 2023.
Prior to FTI, Jamie held senior crisis communications roles at Resolute Strategic Services and Edelman, where she led response efforts for some of the largest and most high-profile cyber and data privacy incidents. She is the recipient of the 2023 Cybersecurity Excellence Award for “Cybersecurity PR Professional of the Year” and is a frequent speaker on cybersecurity crisis communications and reputation management.
