Dealing with Difficult People

Overview:

Difficult people do exist at work. They come in every variety and no workplace is without them. How difficult a person is to deal with depends on our own self-esteem, awareness of human behavior, and our professional courage at work. This training will review the most unwanted behaviors employees can exhibit, and often get by with unless confronted by someone skilled enough to handle the task. Participants will reflect on real-life situations and help one another analyze strategies that result in best-case solutions for all concerned, keeping in mind that each of us possess qualities of undesirable behaviors at times. Bringing out the best in each other is the end goal.

Presenter:

Rhonda Kemmis, Consultant, Elite Consulting

Registration:

Free for SDAHO Members: Sign in to the Member Portal and go to the Education Portal to register.

$49 for Non-Members: Click here to register.