Nondiscrimination, OCR Section 1557, Interpreters and Patient Rights

Overview:

This program discusses a law that applies to all hospitals, including Critical Access Hospitals, along with other healthcare providers such as physician offices and nursing homes. The law addresses a civil rights law for healthcare providers and other, nondiscrimination required signs and notices, and interpreters. Case law regarding several issues regarding healthcare, changes to the Conditions of Participation and interplay of CMS and OCR will be
discussed.

Other topics addressed during this webinar will include recent changes regarding gender identity and the definition of sex discrimination. Attendees will be informed of required policies on nondiscrimination and mandatory staff education. In addition, the presenter will share how to file a complaint if they encounter discrimination and the involvement of interpreters

CE’s: NHA & SW

Presenter:

Lena Browning, MHA, BSN, RNC–NIC, CSHA, NASH Healthcare Consulting

Lena Browning is a nurse leader and accreditation specialist with more than twenty–five years of experience in clinical leadership in acute care settings. Throughout her career, she has demonstrated a commitment to improving patient safety by empowering staff and leadership to maintain continuous compliance and achieve excellence in patient care across healthcare settings. As a Principal Consultant with Compass Clinical Consulting, Lena  served as team lead for the accreditation and regulatory compliance survey team. Lena has a strong commitment to client relationships and provides support to retainer clients to ensure patient safety and quality of care. Most recently, Lena has fulfilled 3 Interim positions as Director of Accreditation and was responsible for restructuring accreditation departments and leading organizations in continuous compliance and preparation for survey readiness for their triennial Joint Commission (TJC) or Centers for Medicare and Medicaid Services (CMS) survey. Since then, those three organizations have had successful surveys with no condition–level findings. Additionally, Lena has successfully coached numerous organizations through Immediate Jeopardy situations with all organizations getting the IJ lifted, and no condition level findings noted on return surveys. She is a true pioneer in leadership development and coaching for excellence in healthcare accreditation.