Please note the updates for the Complaints and CNA programs within the Office of Licensure and Certification. The Complaints program coordinates all health care facility incident reports and complaint investigations. The CNA program coordinates all CNA enforcement activities.
The phone numbers have changed to Jolene Hanson, RN 605-367-7499 or Shelly Walstead, RN 605-367-4640. The online reporting system remains the same at https://apps.sd.gov/PH91HcOsr/Website/CompFormOnline.aspx .