Research shows that resident-to-resident altercations are a source of stress for staff, who may feel unprepared to deal with them and aggressive incidents can lead to negative outcomes for residents.
Through funding from the National Institute on Aging, Cornell University has developed a free evidenced based training program called “Improving Resident Relationships in Long-Term Care” (IRRL). The primary goal of the IRRL Program is to train staff to recognize elder aggression by other residents in their own long-term care facilities and to learn how to manage it, including implementing safety and reporting guidelines. This training seeks to shed light on the prevalence and seriousness of resident-initiated conflict in order improve the quality of life for long-term care residents.
Because of the funding for this program, the training materials are offered at no cost. Information on the IRRL program is available here
. Available on the site are: the program manual, FAQs, articles on the evidence-base for the program, and other information.
To learn more about the IRRL program, please register for one of two introductory webinars: