HomeLatest NewsMember NewsSDAHO’s Quality Department CPHQ Certified

SDAHO’s Quality Department CPHQ Certified

The South Dakota Association of Healthcare Organizations (SDAHO) is excited to announce the entire SDAHO Quality Integration Department have earned their Certified Professional in Healthcare Quality (CPHQ) certification. The CPHQ is the only accredited certification in healthcare quality. It validates a professional’s knowledge of healthcare quality practices and competencies. This latest achievement now enhances the credible resources available to SDAHO members.

Earning this highly sought-after credential requires dedication and effective preparation for the CPHQ exam. The CPHQ certification Exam incorporates four main domains:

  • Organizational Leadership – Includes structure, integration, regulatory, accreditation, external recognition, education, training, and communication.
  • Performance and Process Improvement (PPI) -Includes identification of improvement opportunities, implementation, and evaluation.
  • Health Data Analytics – Includes design and data management, measurement, and analysis.
  • Patient Safety -Includes assessment and planning, implementation, and evaluation.

Becky Heisinger is the Director of Quality Integration at SDAHO and is excited about the latest achievements by the entire Quality Integration Team. Becky passed her CPHQ certification exam in early 2022 and knows firsthand how much work and preparation go into the successful passage of the exam. “I enjoy taking on new challenges so earning my certification was one that I was eager to pursue.  Now that I have earned it, I am looking for innovative ways to apply my knowledge to not only help my team but also improve the quality-of-care delivery with our member hospitals.” Becky Heisinger, MBA, PMP, CGMS, CPHQ, Dir. Of Quality Integration, SDAHO

Loretta Bryan and Michelle Hofer are both Clinical Improvement Consultants for SDAHO, who both recently passed the CPHQ Exam. “I now have a deeper understanding of all the details involved in quality. The test was difficult, and I am very grateful to have passed!” Loretta Bryan, BSN, RN, Clinical Improvement Consultant, SDAHO. Michelle admits the test was challenging but it was a longtime goal she is happy to have achieved. “Passing a quality certification has been a goal of mine for some time. I am very happy to have been able to reach this goal as I feel it will allow me to be better equipped to serve the hospitals I work with, and to help them meet the individual performance and process improvement goals.” Michelle Hofer, BSN, RN, Clinical Improvement Consultant, SDAHO

SDAHO’s Quality Integration Department’s commitment to healthcare quality is showcased in their latest achievement with all three members earning their CPHQ Certification. “The fact that all three of our quality staff have now passed the CPHQ exam is invaluable to our members. Our quality team provides the best guidance possible every single day and having the expertise of certification fueling the advice we give should allow our members to feel confident in the steps they take in PI processes.” Michelle Hofer SDAHO. “I believe this will help us be better support for our hospitals with providing expert insight to CPHQ principles” Loretta Bryan, BSN, RN, Clinical Improvement Consultant, SDAHO.

To learn more about the SDAHO Quality Integration Department and the resources they offer, visit them online: www.sdaho.org/quality-integration/

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