Culture change is more than a shift in policy—it’s a movement aimed at transforming traditional, institutional long-term care facilities into true homes. This process encompasses a change in environment, systems, and attitudes. It’s a transformation that is not just visible, but also deeply felt. Residents experience it as they take charge of their own lives, while staff feel empowered to support this autonomy.
At SDAHO, we are excited to support this transformation by hosting Carmen Bowman, a consultant, educator, trainer, author, and the owner of Edu-Catering: Catering Education for Compliance and Culture Change. After transitioning from her role as a regulator to an educator, Carmen will lead a series of monthly sessions dedicated to topics that focus on culture change in long-term care settings.
Carmen will address key issues around culture change, compliance, and empowering both staff and residents. Don’t miss these valuable opportunities to learn, grow, and make a real difference in your community.
March 18 | 2:30-3:30 PM CT / 1:30-2:30 PM MT
Be Your Own Surveyor: Implement a Proactive QAPI Culture
Learn how to use a proactive approach to Quality Assurance and Performance Improvement (QAPI) that supports culture change and enhances resident care.
April 22 | 2:30-3:30 PM CT / 1:30-2:30 PM MT
Using Regulations to Reject Institutionalization, Patronization, and Ageism
Discover how to leverage regulations to push back against harmful practices, promote autonomy, and challenge institutional norms in long-term care.
May 20 | 2:30-3:30 PM CT / 1:30-2:30 PM MT
Building Relationships and Staff Retention – How They Go Together
Explore strategies for fostering strong relationships between staff and residents, and how these relationships directly contribute to staff satisfaction and retention.
June 19 | 2:30-3:30 PM CT / 1:30-2:30 PM MT
Oodles of Ideas on Overcoming Resistance to Change
Gain practical tools and approaches for overcoming resistance to culture change from both staff and residents, ensuring a smoother transition.
July 17 | 2:30-3:30 PM CT / 1:30-2:30 PM MT
Know the CMS Survey Process for LTC
Gain a deeper understanding of the CMS survey process, its role in long-term care, and how to prepare your facility for a successful survey.
August 21 | 2:30-3:30 PM CT / 1:30-2:30 PM MT
Come on Long Term Care! Be the Best, Smash the Box, Be Ready for the Baby Boomers
Discover how to stay ahead of the curve in long-term care, break free from outdated practices, and prepare for the demands of the Baby Boomer generation.
Register for the Sessions
Each of these sessions is an opportunity for your facility to gain valuable insights and actionable strategies to drive culture change. Click on the session titles above to register and reserve your spot. You can also find these sessions and more on the member portal.
