The South Dakota Association of Healthcare Organizations (SDAHO) is excited to host this year’s Medicare Beneficiary Quality Improvement Project (MBQIP) Workshop!
- Date: Wednesday, April 30, 2025
- Time: 9:00am-4:00pm CT
- Where: Hilton Garden Inn South, Sioux Falls, SD
This year’s workshop is titled, “Moving Forward Together,” and is sponsored and supported by the South Dakota Office of Rural Health. Through Flex grant funding, South Dakota critical access hospitals can be reimbursed for one (1) employee’s registration fee, one (1) night’s hotel stay and mileage (round trip) for this educational event.
This one-day event coincides with Patient Experience Week and will provide quality professionals with an opportunity to learn about MBQIP measures, change management, improving patient experience, survey preparedness, and hear from peers who will present their quality improvement projects. Attendees will also have a chance to network with fellow quality professionals, the South Dakota Flex Coordinator, and members of the SDAHO Rural Health Initiatives Team.
Attendees will be able to take part in the following sessions:
- Quality Professional Development Program Presentations
- Abstraction and Submission Guidance for OP18 with Ann Loges, Telligen
- Thriving Through the Chaos of Change with Molly Mackey, LEAdeRNship Institute
- Empathy In Action: Enhancing the Patient Experience with Audra Janke, Well365
- Preparing for a Successful Survey with Heidi Durband, South Dakota Department of Health
Registration is now open and has been extended to April 11. A room block is available at the Hilton Garden Inn South, with the deadline to reserve by April 7. Check out the flier.
Patient Experience Week is an annual event, taking place this year, April 28-May 2, 2025. It is held to celebrate those who have made a positive impact on the patient’s experience. This week is a great time to enhance patient and colleague relations, increase morale and improve communication. Various ways to celebrate Patient Experience Week might include lunch and learns, recognition events, brainstorming sessions for new ideas to enhance the patient experience, or just by bringing awareness to the importance of a positive patient experience. There is no one way to celebrate!
During the MBQIP Workshop, participants will learn more about Enhancing the Patient Experience from Audra Janke of Well365. Upon completion of this session, participants will be able to:
- Define and apply core empathy skills
- Implement actionable strategies for emotional connection
To find out more about Patient Experience Week, and access resources to help you celebrate, visit this link.
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $775,690 with 0% percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.
