Patient rights continue to be one of the most challenging areas for regulatory compliance in South Dakota hospitals. In 2025, non-compliance with the CMS Patient Rights Condition of Participation was the most frequently cited Condition-Level deficiency in the state. It also ranked as the second most frequently cited condition in 2024, highlighting the ongoing need for education and readiness in this critical area.
Join us on Thursday, June 11, from 12:00–1:30 p.m. CT / 11:00 a.m.–12:30 p.m. MT for this timely webinar as we examine CMS Patient Rights requirements and the common survey findings that place organizations at risk. Presenter Nancy Ruzicka will provide practical guidance to help attendees navigate complex regulations related to patient privacy, patient safety, abuse prevention, restraints, seclusion, and grievance management.
During this session, attendees will:
- Review CMS definitions of abuse, restraints, and seclusion
- Understand documentation requirements for restraint and seclusion use
- Learn Critical Access Hospital responsibilities under the updated 2023 Patient Rights Condition of Participation
- Explore the concept of providing care in a safe environment
- Differentiate between patient grievances and complaints and understand appropriate response requirements
This program is designed for hospitals, health systems, critical access hospitals, psychiatric hospitals, and rural emergency hospitals. It is especially valuable for compliance professionals, regulatory readiness staff, executives, physicians, nurses, behavioral health professionals, safety officers, emergency department staff, and anyone responsible for ensuring compliance with CMS Conditions of Participation.
Don’t miss this opportunity to strengthen your organization’s compliance efforts and gain practical strategies to address one of South Dakota’s most frequently cited regulatory challenges.
Click here to register and learn more.
