Mastering Difficult Conversations with Compassionate Confidence

Overview:

This session will define the need, challenges and opportunities in facilitating difficult conversations. Lores will identify research based tools helpful in convening the conversations.

Presenter:

Lores Vlaminck, MA, BSN, RN, CHPN, LALD, Lores Consulting, LLC

Lores Vlaminck is a provider of consulting, training and mentoring for hospice, assisted living, home health care and palliative care providers. “Lores has the heart of a teacher and her passion is to support others in their pursuit of excellence.”

Through Lores Consulting, LLC, Lores draws on her 43 years of professional nursing experience to empower her client agency and facility providers to utilize their skills and expertise to reach their greatest potential. Her extensive nursing background includes clinical practice in cardiac and intensive care, clinic services as well as serving as a home care and hospice administrator/director for 19 years in greater Minnesota. Lores is an approved trainer for the ELNEC curriculum. She obtained both her BSN and Master’s degrees at Bethel University, St. Paul, MN.