LeadingAge Center for Aging Services Technology (CAST) released a new white paper presenting the benefits of digital transformation and the keys to success. Digital transformation can help you address staffing issues, manage demand for bandwidth and make the most of current technologies.
The latest White Paper is to aid LeadingAge members and aging service provider organizations in understanding the concept and importance of digital transformation. Building digital capabilities is important because the process can transform your organization by streamlining and automating processes, thereby driving efficiencies, reducing burdens, accruing savings, and helping you address workforce issues.
Planning For Digital Transformation
The first step in pursuing digital transformation is to revisit your strategic plan and look at your strategic goal from a digital transformation perspective, considering the following questions:
- Can your organization leverage digital transformation concepts, especially automation, robotic process automation, robotics, and other technologies readily available to help you achieve your goals more efficiently and/or cost-effectively?
- If so, what new technologies do you need to consider for each strategic goal?
- What do you need to have in place in terms of digital backbone, infrastructure, and competencies (either internal or outsourced through partners)?
Next, assess the organization’s digital maturity to ensure that all key team members are ready. If the answer is yes, create a governance structure steering committee and other focus committees to support the process.
When it is time for detailed planning and implementation, assemble an implementation team with skills in diverse areas.
Lastly, create a structure and process for digital transformation. Involve members of multiple departments and residents in understanding the digital transformation goals and be sure to create an evaluation framework.
Learn more here.
