Overview of Patient Rights - A New COP for CAHs and Review for Acute Hospitals

10jan12:00 pm1:00 pmOverview of Patient Rights - A New COP for CAHs and Review for Acute HospitalsSDAHO Webinar

Event Details


General acute hospitals and effective 1-1-23 critical access hospitals must comply with CMS regulations protecting patient rights. According to CMS and accrediting organizations such as DNV and The Joint Commission, one of the most-cited condition-level deficiencies is patient rights and responsibilities. Within that condition, most non compliances arise in the areas of abuse, restraints and seclusion and lack of providing care in a safe environment.

  • Explain CMS required patient notifications
  • Discuss CMS definitions of restraints and seclusion.
  • Discuss the difference between a complaint and grievance.
  • Describe CMS’ requirements for providing care in a safe environment for patients, specifically those who are suicidal or in need of behavioral health services.
  • Describe which patient rights regulations are the greatest risk for citation and how to prevent those citations.


Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

Nancy Ruzicka has experience teaching and assisting hospitals and other healthcare facilities in understanding applicable Federal and State laws, rules, regulations and interpretative guidelines. Her experience also encompasses teaching all levels of healthcare staff in understanding compliance and HIPAA requirements. Nancy has been a frequent speaker for the Iowa Hospital Association on EMTALA and Conditions of Participation for hospitals and critical access hospitals.

Nancy’s previous experiences include Director of Integrity & Compliance and Privacy Official at Mercy Medical Center, Des Moines; Director of Regulatory Compliance at UnityPoint Health and over twenty years of experience with Iowa Department of Inspections and Appeals. Nancy received her MJ in Health Law, MBA and BS in Pharmacy from Drake University, Des Moines. She is certified in Healthcare Compliance (CHC) and maintains her Iowa pharmacy license.


Registration is free for SDAHO Members and $49 for Non-Members.

Click here to register.


January 10, 2023 12:00 pm - 1:00 pm CST(GMT-05:00)