Overview The identification of harm events are essential to improving the delivery of care. Event investigation and analysis needs to be
The identification of harm events are essential to improving the delivery of care. Event investigation and analysis needs to be timely, efficient, and comprehensive. This session instructs attendees on how to gather information following a harm event and how to properly analyze components of the event.
Heather Meyer, RN, MBA, BSN, C-LNC, CHSP, CPHRM, Senior Risk and Patient Safety Consultant, MMIC
Heather is passionate about her work with customers to help reduce their medical malpractice risks. With health care and risk management experience across various health care settings, Heather brings a breadth of insight and a keen understanding of care delivery to her role. She applies this extensive professional and life experience to what she enjoys most—helping care teams and organizations improve their patient experience and safety practices and minimize their risks—whatever’s needed to help them move forward with confidence in their work.
Registration for this webinar is per connection needed at a facility. This allows multiple staff members to participate in the education using one connection. Prior registration is required to ensure connection information and applicable materials are distributed prior to the webinar. Registration for SDAHO Member facilities is free and only $49 for non-member facilities.
(Wednesday) 11:00 am - 12:00 pm CST