Let's Be Clear Let's Be Clear is a joint effort between the South Dakota Department of Health and Department of Social Services to address substance misuse and substance use disorders in the state as part of the South Dakota Opioid Use Strategic Plan. Quality Improvement Resource Guide The purpose of this guide is to familiarize you with quality improvement processes as a way of improving clinical quality. While many of the examples within the guide are related to cardiovascular disease, the quality improvement process can be applied to any process or condition where improvements are needed. Team-Based Care Toolkit Team-based health care is the provision of health services to individuals, families, and/or their communities by at least two health providers who work collaboratively with patients and their caregivers—to the extent preferred by each patient—to accomplish shared goals within and across settings to achieve coordinated, high quality care.

Agency for Healthcare Research and Quality The Agency for Healthcare Research and Quality (AHRQ) is the federal agency charged with improving health care through research. HCAHPS The portion of Hospital Compare that displays information on patient perspectives of their hospital care. Hospital Compare A web site that displays information about inpatient hospital care. Institute for Healthcare Improvement (IHI) The Institute for Healthcare Improvement is a national organization that provides a number of free resources for quality improvement. Institute for Safe Medication Practices The Institute for Safe Medication Practices (ISMP) is a not-for-profit organization that works closely with healthcare practitioners and institutions, regulatory agencies, professional organizations and the pharmaceutical industry to provide education about adverse drug events and their prevention. Leapfrog A business-sponsored, membership organization that seeks to publish information on hospital quality and safety practices. National Quality Forum The National Quality Forum (NQF) strives to improve health care through the endorsement of consensus-based national standards for measurement and public reporting of healthcare performance data. Quality Check The Joint Commission publishes information on hospital quality on its Web site “Quality Check.” The Joint Commission This national organization inspects hospitals to ensure they meet certain quality standards.