Resources available for facilities experiencing issues with DME bidding

The Centers for Medicare & Medicaid Services (CMS) has shared some resources for facilities experiencing issues with durable medical equipment bidding.
LeadingAge says it has heard discussion from some members regarding delays and complications securing DME for Medicare residents. The organization contacted CMS for recommendations on how to guide members and available recourse when encountering these types of problems.

  • Click here for the list of the regional competitive bidding liaisons. Both providers and beneficiaries should feel free to contact of the individuals in their respective areas for assistance, complaints, etc.
  • Click here for the supplier directory, in which a beneficiary’s zip code can be entered to find contract suppliers. The directory includes both competitive and non-competitive bid categories and examples of the types of equipment/devices in each category.

Additional information is available at the DMEPO website.