HomeLatest NewsLong Term Care NewsCMS announces initiative to improve Medicare customer experience

CMS announces initiative to improve Medicare customer experience

The Centers for Medicare & Medicaid Services (CMS) announced the eMedicare Initiative to help Medicare beneficiaries compare coverage options and estimate costs during open enrollment, part of a multi-year initiative to modernize how beneficiaries get Medicare information.

The improvements include a simplified log-in process for the Medicare Plan Finder, a web chat option for some beneficiaries, new tools to compare original Medicare or Medicare Advantage and a mobile out-of-pocket cost calculator for both overall costs and prescription drug costs.

The Medicare open enrollment period begins Oct. 15.

Stay Connected

Unified Voice Newsletter

Events This Month

Current Month

July

29jul11:00 am12:00 pmSexuality and Intimacy in Palliative CareSWHPN Webinar

29jul2:00 pm3:00 pmPart 1: Veterans with Dementia at End of LifeNHPCO Webinar

31jul1:00 pm2:00 pmHow Palliative Care Can Support Caregivers in Policy and PracticeCAPC Webinar