HomeLatest NewsLong Term Care NewsCMS announces initiative to improve Medicare customer experience

CMS announces initiative to improve Medicare customer experience

The Centers for Medicare & Medicaid Services (CMS) announced the eMedicare Initiative to help Medicare beneficiaries compare coverage options and estimate costs during open enrollment, part of a multi-year initiative to modernize how beneficiaries get Medicare information.

The improvements include a simplified log-in process for the Medicare Plan Finder, a web chat option for some beneficiaries, new tools to compare original Medicare or Medicare Advantage and a mobile out-of-pocket cost calculator for both overall costs and prescription drug costs.

The Medicare open enrollment period begins Oct. 15.

Stay Connected

Unified Voice Newsletter

Events This Month


28feb11:00 am12:00 pmStrategies to Counter Payer Denial TacticsAHA Webinar

28feb3:00 pm4:00 pmUpholding Due Diligence: Advocating for a Patient who Appeared to be UnrepresentedCenter to Advance Palliative Care (CAPC) Webinar

29feb11:00 am10:00 pmGreat Expectations Result in Great Dementia CareCenter of Geriatric Nursing Excellence

By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact