HomeLatest NewsMember NewsSDAHO Associate Member Spotlight: Avel eCare

SDAHO Associate Member Spotlight: Avel eCare

The South Dakota Association of Healthcare Organizations (SDAHO) is excited to introduce our Associate Member Spotlight article featuring Avel eCare.

Avel eCare transforms healthcare through the innovative and focused application of telemedicine services. They are the largest and most comprehensive virtual healthcare provider network in the world, serving hospitals, health systems, government entities, schools, senior care centers, and other healthcare organizations across the country.

Avel eCare has developed ten distinct and world-class telehealth services, in response to the needs expressed by the communities and clinicians who they serve.

  • Behavioral Health
  • Crisis Care
  • Critical Care
  • Emergency
  • EMS
  • Hospitalist
  • Pharmacy
  • Specialty Care
  • Senior Care
  • School Health

In the past year, Avel’s virtual healthcare encounters have impacted the lives of nearly two million patients. The efficiency of these telehealth services has saved healthcare costs, reduced unnecessary time and travel for patients and physicians, improved the overall quality of care and have saved countless lives.

This fall Avel eCare celebrated its 30th anniversary, Doug Duskin, Avel eCare CEO said in a press release from Oct. 2, 2023, “Avel eCare was one of the first telemedicine care providers in the nation to start offering clinician-to-clinician services via telemedicine. After three-decades of growth, evolution, and success, it now stands as the world’s largest and most comprehensive virtual health network.” Avel eCare celebrated their 3-decade anniversary at the 2023 Customer Forum and Innovation Summit held in Vail Colorado Oct. 9-11, 2023. The summit brings together leaders from across the country to share insights and perspectives on innovations in telemedicine and the future of healthcare delivery.

As Avel eCare continues to grow and expand the many on-demand services to rural America, recognizing their beginning and 30-year journey helps better understand their successes of today. It all began in 1993, as Avera eCARE and it was one of the first telemedicine providers in the nation to offer clinician-to-clinician services remotely. Avel eCare would separate from Avera after the nuns of Benedictine and Presentation Orders saw telemedicine as an opportunity to grow beyond Avera’s service territory. As rural broadband infrastructure would expand into more rural areas, Avel eCare has been able to leverage those opportunities to better serve facilities and patients, across the country, including right here in South Dakota.

Today, Avel eCare conducts over 1 million interactions with patients and providers annually. In a time where burnout and low staff numbers have impacted the healthcare community hard, Avel eCare can often fill a gap for rural facilities, as telemedicine helps bring support to healthcare providers by allowing them to consult with specialists in real-time. For rural healthcare facilities that utilize Avel eCare services via paid subscription, they are plugged into a plethora of specialists on demand.

To learn more about Avel eCare, visit avelecare.com.

Check out our video on Avel eCare, available on YouTube and Vimeo.

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