HomeLatest NewsLong Term Care NewsCMS announces initiative to improve Medicare customer experience

CMS announces initiative to improve Medicare customer experience

The Centers for Medicare & Medicaid Services (CMS) announced the eMedicare Initiative to help Medicare beneficiaries compare coverage options and estimate costs during open enrollment, part of a multi-year initiative to modernize how beneficiaries get Medicare information.

The improvements include a simplified log-in process for the Medicare Plan Finder, a web chat option for some beneficiaries, new tools to compare original Medicare or Medicare Advantage and a mobile out-of-pocket cost calculator for both overall costs and prescription drug costs.

The Medicare open enrollment period begins Oct. 15.

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05nov1:00 pm2:00 pmHealth Literacy: How to Help Patients Make Appropriate Health DecisionsSDAHO Webinar

06nov10:00 am11:00 amChallenges and Winning Practices for Behavioral Health Management (member only)SDAHO Webinar

06nov1:00 pm2:00 pmWhat You May Not Realize about Bereavement Care for Veterans and their FamiliesNHPCO Webinar

06nov2:00 pm3:00 pmWhy Referring Clinicians Hesitate To Consult Palliative Care and What We Should Do DifferentlyWebinar

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