The American Hospital Association (AHA) has launched a valuable new benefit for all AHA members: the Digital Pulse. Developed in cooperation with the digital transformation consultancy AVIA, this complimentary online tool enables hospital teams to assess their organization’s digital readiness across three key areas:
- Digital Front Door – how easily patients can research and access services online
- COVID-19 – digital readiness in terms of clinical care, operation and community coordination
- Behavioral Health – how effectively digital tools are supporting access and capacity relative to behavioral health services
By evaluating their organizations’ capabilities in specific areas, members can see where they stand against their peers. Results from the Digital Pulse will clearly and efficiently show what “good” looks like in the field and will point toward those organizations that are performing well on specific measures.
The Digital Pulse is on AVIA Connect – a platform designed to accelerate digital transformation. With Connect, AHA members can view a curated database of solution providers with which their peers have chosen to work; engage with peers in closed and open discussion groups; and view timely and relevant content on subjects of interest via an AHA online community.
Liz Dean, executive director of strategy and business development of Riverwood Healthcare Center in Aitkin, Minn., says the Digital Pulse can be particularly helpful to organizations with tight resources. “We don’t have in-house experts and large teams to figure all this out, and we all wear so many hats, so we need partners to help us,” says Dean. “The COVID-19 Pulse helped us quickly identify virtual health solutions. We gained insights on best practices, resources and reassurance that we were on the right track. Because we used this tool, we were able to implement virtual solutions very quickly and efficiently.”