April 6, 1pm, CST | Secondary Traumatic Stress, Presenter: Dee Le Beau-Hein
COVID has exposed myriad ways that minority populations and chronically underserved communities experience disproportionate physical and behavioral health disparities. This webinar will present recent epidemiological data outlining these health disparities, discusses social determinants that contribute to health outcomes within these populations, and presents strategies that can be employed to simultaneously integrate behavioral health needs within your health center while working to reduce health disparities in the communities you serve. Participants can earn continuing education for attending.
April 8, 12pm, CST | Patient-Provider Communication: More Than Meets the Eye, Presenter: Jennifer Anderson, Ph.D., Associate Professor in the School of Communication & Journalism at SDSU
Within these encounters we communicate verbally and nonverbally. Each of us comes into the interaction with our personal beliefs, experiences, culture that impact how we speak, how we listen, and how we understand each other.
With that in mind, this webinar will address these broad questions:
- What does communication between patients & providers look like? And why is it important?
- What are the barriers or challenges to optimal patient-provider communication?
- What are some basic communication skills that will enhance patient-provider conversations?
- What small changes can we make to elevate the quality of communication within busy and overwhelmed health care contexts?