SDAHOSouth Dakota Association of Healthcare Organizations

January 6 at Noon CST/ 11am MST

Overview: Burned out. Overwhelmed. Anxious. Uncertain. Exhausted.  All challenging words we’ve used to describe what it feels like to live and work in our world today (or at least the last 12 months).

It’s time to change the narrative and believe what’s possible when we lead (and live) with compassion for self, connection to our purpose, and the courage to rise… the 3 C’s of a daring leader.

In this session, Lisa will lead you through a unique virtual experience where you will practice the 3 C’s of being a daring leader. You’ll leave feeling more kindness toward yourself, more focused on what’s most important, and with the shot of courage it’ll take to keep serving the people in your life.

Presenter: Lisa Brouwer, Professional Speaker and Coach, Full Throttle Living

CE’s: NHA &SW

January 13 at 11am CST / 10am MST

Overview: Long-term care leaders are traumatized, fatigued, disillusioned and, in some cases, hopeless to recover from the COVID-19 Pandemic. With many seasoned leaders opting out of the next chapter of long-term care, valuable experiential knowledge and support is out of reach for a new generation of leaders. This program will inspire a renewed energy and willingness to move ahead in those contemplating jumping ship. Moreover, this conversation will motivate a new leadership perspective, moving all leaders to be creative and tenacious in meeting the challenges of the emerging culture of long-term care.

Objectives:

1. Describe the impact of the COVID-19 Pandemic on the culture of long-term care relative to behavioral health, quality care, and quality of life;
2. Explain the path long-term leaders need to take to achieve an environment of healing and recovery for those giving and receiving care; and
3. Achieve and sustain an environment of care that fosters a satisfying, holistic, person-centered approach to healing and recovery.

Presenter: Barbara Speedling, Quality of Life Specialist, Innovations for Quality Living

CE’s: NHA & SW

February 3 at Noon CST / 11am MST

Overview: There is a paradox around vulnerability. It goes like this… we love to see it in other people but we hate to show it in ourselves. It’s the first thing we look for in others but the last thing we want people to see in us.

Brené Brown, shame researcher and author of Dare to Lead, stresses that vulnerability is a prerequisite for daring leadership. She believes that our ability to be daring leaders will never be greater than our capacity for vulnerability.

In this engaging session, Lisa, a Certified Dare to Lead Facilitator, will invite you into an elevated conversation about vulnerability where you’ll:

• understand what vulnerability is and why it matters now
• identify your response when you feel vulnerable
• debunk the six myths around vulnerability
• get clear on how to practice the art of vulnerability

Presenter: Lisa Brouwer, Professional Speaker and Coach, Full Throttle Living

CE’s: NHA & SW

March 23 at 11am CST / 10am MST

Overview: Are financial statements like a foreign language? If so, join this session where an overview of acute and post-acute financial statements will be reviewed, along with how different revenue sources and types of expenses affect financial performance. Presenters will also touch on the revenue cycle and how this equates to financial success. If you are a financial novice and would like to learn more about healthcare statements, expenses, revenue and more, register today!

Presenters: Jami L. Johnson, CPA, Director & Lea M. Geiser Hayler, CPA, Managing Director from BKD LLP.

CE: NHA

April 19 at 11am CST / 10am MST

Overview: You have been asked to report to the board!  Does that statement spur your anxiety?  It does for many.  The CEO is the constant in working with the board.  But they are not the only people for whom board engagement is critical.  From the administrative support professional, to the organizational leaders, everyone is well served to understand the role of the board and how to best support the board in doing their important fiduciary and governance work.  This three-part series is for all those people who contribute to the board’s understanding and work.  Quality, human resources, physical plant, IT, and others can benefit from advanced understanding of how, and why, the board does its work.  CEOs can benefit from this refresher as well to help their people best interact with the board.

Session 1 of the series sets the stage with the specific responsibilities of the Board and how the roles and responsibilities of the board and staff are shaped.  The session will provide specific examples for those who have occasional work with the board and for those who have more direct ongoing engagement with the board’s work.

Presenter: Margaret J. Sumption, MSED, LPC, SPHR, SHRM-SCP, Sumption & Wyland

CE’s: NHA

May 3 at 11am CST / 10am MST

Overview:  You have been asked to report to the board!  Does that statement spur your anxiety?  It does for many.  The CEO is the constant in working with the board.  But they are not the only people for whom board engagement is critical.  From the administrative support professional, to the organizational leaders, everyone is well served to understand the role of the board and how to best support the board in doing their important fiduciary and governance work.  This three-part series is for all those people who contribute to the board’s understanding and work.  Quality, human resources, physical plant, IT, and others can benefit from advanced understanding of how, and why, the board does its work.  CEOs can benefit from this refresher as well to help their people best interact with the board.

Session 2 of the series will dive deeper into how boards work and the best way to support and keep the board apprised of things they are charged to monitor and provide counsel.

Presenter: Margaret J. Sumption, MSED, LPC, SPHR, SHRM-SCP, Sumption & Wyland

CE’s: NHA

May 17 at 11am CST / 10am MST

Overview:  You have been asked to report to the board!  Does that statement spur your anxiety?  It does for many.  The CEO is the constant in working with the board.  But they are not the only people for whom board engagement is critical.  From the administrative support professional, to the organizational leaders, everyone is well served to understand the role of the board and how to best support the board in doing their important fiduciary and governance work.  This three-part series is for all those people who contribute to the board’s understanding and work.  Quality, human resources, physical plant, IT, and others can benefit from advanced understanding of how, and why, the board does its work.  CEOs can benefit from this refresher as well to help their people best interact with the board.

Session 3 will provide a full list of ways to help the board to contribute to the success of the organization.  From story-telling, to building relationships, the board can be a wonderful asset in creating a successful run organization.  This series with take that fear out of connection and build relationship that promotes the entire organization to be stronger.

Presenter: Margaret J. Sumption, MSED, LPC, SPHR, SHRM-SCP, Sumption & Wyland

CE’s: NHA

June 14 at 12pm CST / 11am MST

Overview:  While every organization strives to deliver exceptional, trusted, safe, patient-centered quality care – do they really? A consumer’s perception of quality at an organization is impacted by moments of truth – those moments that form an impression. This session is about hardwiring the behaviors and processes that lead to a culture of higher clinical quality and reliability, safe and efficient care delivery and operational excellence from the patient, employee and physician perspective. During this presentation, Karen Cook will lay the foundation for how to create an environment of trust. Every interaction can impact trust and the perception of quality, but those that show caring and concern can be a key differentiator. Starting with our own individual accountability, strategies to ensure compassion is a platform for all interactions will also be shared throughout the session. Not only is this good for patient and family centered care, creating an environment of trust through compassion contributes to our own resilience.

Objectives

• Define the value of compassion in healthcare.
• Outline five moments of truth that impact a customer perception of quality.
• Describe two strategies to build our own resilience through compassion.

Presenter: Karen Cook, RN, Coach and National Speaker, Huron

CE’s: NHA & SW

June 27 at Noon CST/11am MST

Overview: Healthcare is rewarding, complex and sometimes challenging.  When making decisions on whether something is safe or unsafe, right or wrong…these can become an ethical dilemmas.  This session will examine ethical principles and awareness of how you and organizations approach ethical decision making.  Then, using case-based scenarios and learned principles, attendees will challenge or validate ethical thought processes.

Objectives:

• To explore the principles and ethical ideals in Healthcare
• To raise SDAHO member awareness of Healthcare organizational ethics dilemmas
• To challenge or validate personal ideas using case-based scenarios
• To inspire SDAHO members to develop their own conclusions about issues in organizational ethics
• To foster more careful and disciplined thinking in trying to resolve organizational ethics issues

Presenter: Mick Gibbs, CEO, Avera Heart Hospital

CE’s: NHA & SW

August 16 at 12pm CST / 11am MST

Overview: Transforming your culture to support a more inclusive environment for your team members, patients, and communities requires an intentional strategy and commitment to integrate equity and inclusion into all aspects of your organization and your leadership approach. During today’s session, Kristie Tobias will guide you on how to lead a change–ready, inclusive environment.

Objectives:

• Understand the impact of building trust and inclusion in your environment,
• Create awareness of factors that can reduce trust such as biases we may hold that impact our actions
• Define and own the role leaders play in fostering an environment of values–driven, psychological safety

Presenter: Kristie Tobias, Director, National Speaker and Author, Huron

CE’s: NHA & SW

August 18 at 12pm CST/11am MST

Overview: This session will define the need, challenges and opportunities in facilitating difficult conversations. Lores will identify research based tools helpful in convening the conversations.

Presenter: Lores Vlaminck, MA, BSN, RN, CHPN, LALD, Lores Consulting, LLC

CE’s: NHA & SW

October 4 at 11am CST / 10am MST

Playing to Your Strengths – Part 1

Author, speaker, researcher Marcus Buckingham redefined strengths and weaknesses in his book, “Go Put Your Strengths to Work”. This session will focus on his definitions and how they can reframe our work. Time will be spent on naming our strengths and narrowing our scope to better understand how we effectively use this information to improve our work day. When we play to our strengths we are at our best and our organizations get the best of us!  NOTE: This is a 2-part series; please plan to attend both sessions.

Objectives

• Using the definition of strength as shared by Marcus Buckingham define your strengths.
• Understand how you can apply this knowledge to your work to feel more energized.

Presenter: Mary Sand, PhD, Owner/President, Sand Consulting

CE’s: NHA & SW

November 3 at 11am CST/10am MST

Overview: As the follow up to Part 1 of this series, this session will focus on naming our weaknesses and narrowing our scope to better understand how we effectively use this information to improve our work day.  When we implement strategies to address our weaknesses, we are more effective in our day and don’t leave feeling drained and depleted.  In addition, we will have a follow up conversation on the strengths portion of this topic that we introduced last month.

Objectives:

• Using the definition of weakness as shared by Marcus Buckingham define your weaknesses.
• Understand how you can apply this knowledge to your work to feel less depleted and drained.

Presenter: Mary Sand, PhD, President/Owner, Sand Consulting

CE’s: NHA & SW

December 15 at Noon CST/11am MST

Overview: An exploration of the concept of “Just Culture,” which focuses on accountability and open communication. The discussion reviews the guidelines for addressing provider behavior that is fair to the individual while maintaining accountability and improving patient care.

Objectives:

• Describe dynamics of accountability versus blame-free guidelines.
• Illustrate the individual versus institutional responsibilities.
• Identify and develop policies that reflect those competing needs.

Presenter: Dr. Jeff Varnell, COPIC

CE’s: NHA & SW

January 25 at 12pm CST/11am MST

An in-house acquired or declining wound or pressure injury puts providers at risk for regulatory citations and litigation. The burden on the provider is to demonstrate that the development or decline of a wound/pressure injury was unavoidable.  The interventions that are implemented within the first 24 hours are critical, as well as on-going interdisciplinary updates to the plan of care.  This session will utilize the QAPI approach for implementing or enhancing a wound/pressure injury program to ensure your program meets regulatory guidance for F686, as well as NPIAP and WOCN standards of practice to minimize regulatory and legal risk.

Course Objectives:

• Develop an interdisciplinary team approach and have effective team meetings that include prevention
• Demonstrate how to effectively utilize the wound care nurse to manage and oversee the program
• Review common assessment, documentation and program errors that put facilities at risk for litigation or regulatory citations

Presenter: Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, CPT, Senior Providers Resource.

CE’s: NHA & SW

February 8 at 11am CST / 10am MST

Overview: This webinar aims at bringing awareness to the issue of human trafficking in South Dakota by empowering healthcare professionals to take a stand. The topics covered will address just how prevalent human trafficking is in South Dakota, indicators to observe in the clinical setting, and the complex trauma survivors experience. Attendees will leave with a better understanding of human trafficking as a whole, as well as services available for victims and survivors to start their healing journey after identification.

Objectives:

• Define human trafficking
• Identify industries in which human trafficking is happening, locally and globally
• Understand individual and systematic vulnerabilities making victims susceptible to trafficking situations
• Identify human trafficking red flags or indicators
• Understand current services available to trafficking victims and survivors

Presenter: Call to Freedom

CE’s: NHA & SW

February 17 at Noon CST / 11am MST

Overview: This course will provide participants with what causes and puts residents at risk for pressure injuries and skin breakdown. How to perform a skin assessment and what to report. This course will review preventative interventions and the role of the caregivers and front line staff.

Objectives:

• Identify the causes and risk factors of pressure injuries and skin breakdown
• Discuss interventions that will prevent pressure injuries and skin breakdown
• Demonstrate how to do a skin inspection

Presenter: Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, CPT, Senior Provider Resources, LLC

CE’s:  NHA & SW

February 24 at Noon CST / 11am MST

Overview: The presentation will be an overview of suicide prevention programming and resources in South Dakota. It will review of the goals, objectives, and strategies outlined in the Suicide Prevention Strategic plan, statewide suicide data as well as statewide campaigns and resources available. Statewide suicide data will be presented.

Presenter: Melissa Renes, SD Dept of Social Services – Division of Behavioral Health

CE’s: NHA & SW

March 17 at 11am CST / 10am MST

Overview: Sad Isn’t Bad is a free grief support program for children and their families in Sioux Falls, South Dakota.  In this session, John Hegg and Katherine Olson will provide background on this local program and also lead participants in an examination of the topic of “grief gardening,” a key concept taken from Dr. Alan Wolfelt’s book, Companioning The Grieving Child: A Soulful Guide for Caregivers.

Regarding “grief gardening,” Dr. Wolfelt writes: “Unlike the medical model of bereavement care, in which grief is treated as a sickness that needs to be cured, grief gardeners believe that grief is organic.  Grief gardeners do not cure the grieving child; instead we create conditions that allow the bereaved child to mourn.  Our work is more art than science, more heart than head.  The grieving child is not our patient but instead our companion.”

Dr. Alan Wolfelt is a respected author and educator on the topics of companioning others and healing in grief.  He serves as the Director of the Center for Loss and Life Transition in Fort Collins, CO.  His teachings have been foundational to the work of Sad Isn’t Bad.  To be clear, Dr. Wolfelt will not participate in this Zoom call, but presenters Hegg and Olson intend to honor his work faithfully in this engaging one-hour presentation.

Presenters: John Hegg and Katherine Olson represent Sad Isn’t Bad, a free grief support program for children and their families in Sioux Falls

CE’s: NHA & SW

March 22 at Noon CST /11am MST

Overview: Accurate assessment of a pressure injury is important as it evaluates the effectiveness of the overall course of treatment and determines the type of topical support needed. This course will provide the participant with the information needed to complete a comprehensive assessment of a pressure injury. This course will outline the NPIAP pressure injury staging system as well as wound measurement, wound base description, peri-wound, drainage, odor, tunneling, undermining and pain assessment.

Objectives:

• Describe etiologies of pressure injuries
• Assess, describe, and document the physical characteristics of a pressure injury
• Identify the appropriate stage of the pressure injury

Presenter: Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, CPT, Senior Providers Resource, LLC.

CE’s: NHA & SW

April 5 at 11am CST / 10am MST

Overview: Adverse Childhood Experiences (ACEs) are traumatic childhood events that create dangerous levels of stress and can negatively impact the development of a child’s brain and body. Left untreated, ACEs can have a lifelong impact on an individual and affect communities and society in significant ways.

This training provides foundational understanding and common language on the following topics:

• The Neurobiology of Trauma
• Epigenetics and the intergeneration impact of toxic stress
• Findings from the Adverse Childhood Experiences (ACE) Study
• The Science of Resilience and Creating Self-Healing Communities

Presenter: Cassie Nagel, Education & Public Awareness Specialist, Children’s Home Society of South Dakota

CE’s: SW

April 21 at Noon CST / 11am MST

Overview: Many clinicians have difficulty differentiating lower extremity ulcers (arterial, venous, or neuropathy/diabetic) from pressure injuries.  If a lower extremity ulcer is mistaken as a pressure injury it can lead to improper treatment of these areas and skew your pressure injury rates. This session will help clinicians differentiate arterial insufficient ulcers, venous stasis ulcers and peripheral neuropathic/diabetic ulcers from pressure injuries and discuss how assessment and treatment strategies differ for each of these wound categories.

Objectives:

• Distinguish etiologies of lower extremity ulcers
• Define the characteristics of venous, arterial, and peripheral neuropathy/diabetic ulcers
• Describe effective strategies to manage lower extremity ulcers

Presenter: Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, CPT, Senior Providers Resource, LLC.

CE’s: NHA & SW

April 27 at 11am CST / 10am MST

Overview: The relationship between a resident and their family has a significant impact on the relationship that family has with the facility.  Family involvement in the care of a resident can sometimes lead to conflict with the caregiving staff and a decline in satisfaction for all concerned. This discussion offers participants a better understanding of how to prepare families to deal with a loved one living in a long-term-care community, how to manage their expectations, what to do when families are unhappy and how to handle conflict and disrespectful behaviors, primarily toward direct-case staff.

Objectives:

• Explain the regulatory standards and consumer expectations for quality care and quality of life;
• Describe the benefits of improved communication and coordination of care among members of the interdisciplinary team and residents and their families; and
• Avoid and remedy family-facility relationship conflicts

Presenter: Barbara Speedling, Quality of Life Specialist, Innovations for Quality Living

CEs: NHA & SW

April 28 at Noon CST / 11am MST

Overview: An analysis of infections, including sepsis, and their complications, that lead to lawsuits through the lens of COPIC’s experience.

Objectives:

• Understand the importance of the whole health care team for best management of patients with infectious symptoms.
• Recognize the importance of vital signs in the diagnostic evaluation of patients who might be septic.
• Understand that the initial presentation of infections that can rapidly progress may be subtle and non-specific.
• Learn from cases of severe infections how early recognition and treatment might have resulted in better patient outcomes.

Presenter: Dr. Eric Zacharias, Director of Medical Education, Patient Safety and Risk Management, COPIC

Certificate of Attendance

June 2 at 11am CST / 10am MST

Overview: To continue or not to continue?  In an effort to enhance the quality of life for post-acute care residents, the Centers for Medicare and Medicaid Services (CMS) in recent years has adopted regulatory guidelines that target the use of psychotropic medications.  These regulations have encouraged clinicians to minimize the use of “unnecessary medications” in post-acute care settings and, whenever possible, rely on non-pharmacological interventions to treat mood and behavioral issues.  Meeting these expectations can be challenging for post-acute facilities – especially those with limited access to mental health professionals – and can lead to survey problems.

This presentation will discuss strategies to effectively reduce antipsychotic medications and the importance of good documentation and a supportive interdisciplinary team.  Attendees will also learn about the relationship between pain management and psychotropic medication.

Presenter: Anna Meyer, Clinical Pharmacy Supervisor, Avera Long-Term Care Pharmacy

CE’s: NHA & SW

June 14 at 11am CST / 10am MST

Overview: Leadership skill development in every department is important for personal and professional growth and continued improvement. The dining department team as well as the community leadership can benefit from this discussion. The areas covered in this presentation include becoming strong stewards of the dining budget, from creation to accountability, what to consider when planning an efficient and effective menu with variety and consistency and developing accountability for improved outcomes at all levels of the department.  By focusing on these department foundations, attendees can establish goals and targets for success that support the success of the community.

Objectives:

1. Strengthen budget development and management skills
2. Learn to create powerful menus and the value of thoughtful presentation
3. Develop an understanding of how to improve accountability and outcomes in dining

Presenter: David Koeling, Strategic Dining Services

CE’s: NHA

June 16 at 11am CST/ 10am MST

Overview: Sexual Assault Nurse Examiners (SANEs) play a very important role to the victims that walk through their doors after having likely one of the worst experiences of their lives.  It is imperative that our state continues to recruit and support these specialized nurses to both provide both trauma-informed medical care and to also collect the forensic evidence that may be necessary to help the prosecution throughout the court system.  Please join us to learn more about the exciting SANE efforts taking place in South Dakota and to hear directly from one of the most experienced SANE nurses in South Dakota!

Learning Objectives:

• Understand of the prevalence of sexual violence in our state and across the nation.
• Recognize the impacts of violence on overall health and the importance of trauma-informed care.
• Explore the role of a SANE, both from a medical and forensic standpoint.

Presenters: Kristi Kranz, SANE Learning Collaborative Coordinator, Center for Prevention of Child Maltreatment; & Jen Canton, SANE Supervisor, Avera McKennan Hospital and University Medical Center/Avel eCare

CEs: certificate of attendance

SANE resources:

• SANE Learning Collaborative Poster

• SANE Learning Collaborative listserve sign-up

  • *Note: Signing up will give you access to a 2022 calendar of local, regional, and national SANE trainings

• On-Site Technical Assistance & Conversation

• Acute TA Phone Line

• Sexual Assault Response Team (SART) Toolkit

• Infographic on how to become SANE-Trained

• Adverse Childhood Experiences training

July 12 at 12pm CST / 11am MST

Overview:  Consumers everywhere are becoming increasingly influential, empowered, and demanding. The maxim “The consumer is boss” has become only more urgent as the digital revolution, social media, expanding choices, and 24/7 connectivity have empowered consumers and heightened their expectations. Healthcare is not immune to this trend, as healthcare systems, big tech companies, and new entrants compete to provide better experiences for patients and caregivers alike. During this presentation, David Duncan will share techniques from his new book, The Secret Lives of Customers that people working in
healthcare can use to take a consumer lens on the people they serve. This includes techniques for gaining new insight into their most important challenges and aspirations related to their health, and for finding innovative ways to help that consumers will value, including ways to make their healthcare experience even better.

Objectives

• Understand relevance of consumer insights for healthcare.
• Learn techniques you can use to better understand your “customers”.
• Identify ways you could apply these in your daily work.

Presenter: David Duncan, PhD, Innosight

CE’s: NHA & SW

July 27 at Noon CST / 11:00 am MST

Approximately 4 million people reside in LTC facilities in the U.S. and this number is expected to increase as the Baby Boomers age. Infections in this population have high mortality and contaminated environmental surfaces is often a source. Bacteria hitchhike and latch on to surfaces and hands, so reducing this risk, must be part of the LTC Infection Prevention Control program. In this webinar, we will discuss the benefits of having a proactive approach to infection prevention and the importance of having an Infection Control Risk Assessment (ICAR) done, what is involved in an ICAR, and who should get an ICAR. We will discuss common infection control tags, and available resources to assist in your infection control program throughout your facility.

Objectives:

• Identify how the environment can spread of infections.
• Describe the benefits of having a proactive Infection Control Assessment Risk (ICAR) done and what is involved.
• Share examples of common infection related survey citations
• Identify available resources to stay in compliance throughout the facility.

Presenter: Cheri Fast, RN, CIC, South Dakota Foundation for Medical Care

CE’s: NHA & SW

August 2 at 11am CST / 10am MST

Overview: Providing palliative care to those living with a serious illness and their families is considered a basic human right and should not depend on where those individuals live and access healthcare. During this session, basic principles of palliative and hospice care and primary and specialty palliative care will be described. The importance of primary palliative care in all practice settings will be highlighted. Palliative care resources will be presented so that interested healthcare professionals can further develop their knowledge, attitudes, and skills related to palliative care.

Learning Objectives:

• Differentiate palliative and hospice care as well as primary and specialty palliative care.
• Apply primary palliative care principles to various practice settings.
• Describe available resources for healthcare professionals to develop palliative care knowledge, attitudes, and skills.

Presenter: Sarah Mollman, Assistant Professor in the College of Nursing, South Dakota State University

CE’s: NHA, SW

August 23 at 11am CST/10am MST

Objectives:

1. Gain a basic understanding of what guardianship/conservatorship is under the state laws of SD
2. Gain a basic understanding of what patients are qualified candidates to have a guardian/conservator
3. Gain a basic understanding of the court process to have a guardian/conservator appointed
4. Share case studies with group illustrating how guardianship/conservatorship helps patients, hospitals and facilities meet patient care goals
5. Share statewide resources for guardianship/conservatorship

Presenter: Jenny Schmidt, CEO, Black Hills Advocate

CE’s: NHA & SW

October 18 at 11am CST/10am MST

Overview: Dining and Culinary Directors are being challenged on a daily basis to be fiscally responsible while continuing to create a quality dining program that excites current residents as well as attracts new residents to the community…creativity in dining is a game changer.

In this session we will discuss and explore a variety of avenues for menu management, keeping it fresh and staying ahead of the ever-changing expectations of current and potential residents. This discussion will include tips and ideas for reducing waste, utilizing alternative cuts of meat and preparation techniques for proteins that showcase every selection.

After discussing menu management and culinary techniques, we will discuss how to create WOW in the dining areas of your community.  There are many factors for creating WOW…presentation, utilizing alternative areas of the community and inspiring creativity in your entire dining department. Creativity is a TEAM effort, let’s open-up the dialogue!

Following this session, you will be able to discuss and share new ideas with your dining and hospitality teams that will save the department money and enhance the dining experience for your residents.

Presenter: David C. Koelling, President, Strategic Dining Services

CE’s: NHA & SW

November 1 at Noon CST/11am MST

Overview: Presenter, Sydnie Gamroth, will share the barriers to seeking mental health care, signs of depression and will introduce the proper terminology regarding the topic of suicide. This session will go over mental health statistics and the impact of mental health issues, as well as resources related to suicidal ideation. Participants attending this session will understand the prevalence of mental health issues in the United States and within South Dakota.

Presenter: Sydnie Gamroth, Psychiatric Mental Health Nurse Practitioner, Oyate Health

CE’s: NHA & SW

November 15 at Noon CST/11am MST

Objectives:

1. Discuss why dentistry and medicine are historically disconnected.
2. Discuss why registered dental hygienists can’t work outside of dental offices in South Dakota independently.
3. Illustrate areas where hygienists can and are making a difference in hospitals, long-term care facilities and assisted living facilities in our state and other states.
4. Discuss how the overall health and well-being of all people can be significantly enhanced by improved oral health.
5. Point out how improved oral health can lessen the financial impact of healthcare organizations in South Dakota.

Presenter: Pat Aylward, Toothology Inc.

CE’s: NHA & SW

December 6 at 11am CST/10am MST

Overview: In August 2021, Center for the Prevention of Child Maltreatment (CPCM) became one of 20 state-level grantees from HRSA for its new Early Childhood Comprehensive Systems: Health Integration Prenatal-to-Three (ECCS) Program. Several key statewide partners, including the Departments of Health, Social Services, and Education supported the proposal are participating in the SD ECCS Collaborative.

HRSA’s Early Childhood Comprehensive Systems grant program aims to build integrated maternal and early childhood systems of care that are equitable, sustainable, comprehensive and inclusive of the health system as a key partner. ECCS focuses on the Prenatal-to-age 3 period because it’s a crucial window of opportunity for prevention and intervention.

In short ECCS provides South Dakota with an opportunity to strengthen our capacity to collectively ensure a strong start for all our children. Attendees may expect to learn more about the SD-ECCS Collaborative, initial findings and strategic planning undertaken during the first year of this five-year opportunity.

Attendees may also expect to reflect on how the work of ECCS Collaboratives can help states and communities prevent Adverse Childhood Experiences (ACES), as well as how collective impact and collaboration in cross-sector public health collaboratives may be evaluated.

Presenter: Darla Stolz Biel

CE’s: SW

December 8 at 11am CST/10am MST

Objectives:

1. Describe the different types of pain
2. Discuss barriers to adequate pain management in older adults
3. Recommend specific assessment tools for pain and modifications of pain assessment in cognitively impaired patients
4. Analyze the role of opioid and non-opioid medications for the management of pain in the older adult.

Presenters: Anna Meyer, PharmD, Clinical Pharmacy Supervisor & Megan Arend, RN, Program Development Representative;  Avera Long-Term Care Pharmacy

CE’s: NHA & SW

January 11 at 12:30pm CST / 11:30am MST

Overview: PPS Hospitals and Critical Access Hospitals must comply with the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation.  According to CMS and accrediting organizations such as DNV and Joint Commission, one of the most cited deficiencies is the  Within that condition, most non-compliances come from the regulations governing abuse, restraints and seclusion.

Learning Objectives

•  Explain CMS definitions of abuse and restraints
• Describe abuse investigation requirements
• Describe the documentation requirements for restraints and seclusion

Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

CE’s: Certificate of attendance

January 12 at 11am CST / 10am MST

Overview: The session will review the No Surprises Act part of the Consolidated Appropriations Act issued December, 2020. Regulatory Requirements of Parts I and II related to surprise billing will be discussed. Operational considerations for compliance will also be highlighted.

Presenter: Amy Tepp, CPA, Partner-in-Charge of Revenue Cycle Services, Eide Bailly

CE’s: Certificate of attendance

January 18 at 1pm CST / Noon MST

In this session, news and trends in Assisted Living operations and standards will be reviewed from a national perspective. Cory Kallheim, VP of Legal Affairs, and Dee Pekruhn, Dir. Of Life Plan Community Services and Policy, LeadingAge, will discuss the topic in four core areas: national standards and the OSHA ETS; current trends in AL; resident rights and responsibilities; and a discussion on training and education.

Learning Objectives:

1. Describe the latest progress on the development of national standards of practice for Assisted Living, and review how the new OSHA Emergency Temporary Standard will impact AL providers.
2. Examine current trends in Assisted Living, such as development and design, fluctuations in occupancy, and the effect of downsizing of skilled nursing facilities on Assisted Living providers and residents.
3. Review resident rights and responsibilities for Assisted Living providers and discuss key areas of especially concern to ombudsmen.
4. Discuss the development of education and training materials tailored to Assisted Living employees and managers.

Presenters: Dee Pekruhn & Cory Kallheim from LeadingAge

CE’s: NHA & SW

January 20 at noon CST / 11am CST

Overview: this is a great opportunity for IPOP data submitters and Quality Improvement staff to better understand how the data gets submitted and how the data is used. Members will also learn about improvements, new features, and future changes to the Dimensions program.

In addition, we will discuss how the Dimensions Inpatient Database is now being used for the quality grant work and how these quality reports are reported back to the membership.

Target Audience: those managing and reporting hospital claims/quality data

Presenter: Reagon Worthington Director of IPOP and ServiShare Services, Iowa Hospital Association

CE’s: Certificate of attendance

January 27 at Noon CST / 11am MST

Overview: This session will provide a review and demonstration of the Dimensions program and provide examples of available reports. John will also provide a review and demonstration of the datalytics dashboards.

Presenter: John Richardson, Director of IPOP and Data Analytics, Iowa Hospital Association

CE’s: Certificate of attendance

February 10 at 11am-12:30pm CST / 10-11:30am MST

Overview: The Federal expectations for assessment and care planning require a comprehensive, individualized evaluation of the medical and behavioral health needs of each resident. The COVID-19 Pandemic has further challenged long-term care facilities to make modifications to their day-to-day routines in ways that significantly influence residents’ psychosocial well-being, mood, and behavior. This discussion highlights the need to ensure care plans are person-centered and keep pace with the resident’s changing needs in a realistic and meaningful way.

Objectives:

• Describe the regulatory expectations for person-centered assessment and care planning;
• Describe the impact of the COVID-19 Pandemic relative to quarantine and social distancing on resident psychosocial well-being, mood, and behavior; and
• Develop improved methods for the assessment and person-centered care planning for residents with complicated medical and behavioral health needs.

Presenter: Barbara Speedling, Innovations for Quality Living

CE’s: NHA & SW

February 15 at 11am CST / 10am MST

Overview: Cited, then fined. Ugh. Navigating the terrain of Civil Monetary Penalties (CMPs) can be challenging. This session will review CMS authority to impose a CMP and the factors used by CMS in assessing CMPs against facilities. Session will review how CMPs are calculated and the basic amounts of CMPs. Can they be increased or decreased? When are CMPs actually collected? What are the appeal options through Informal Dispute Resolution (IDR), Independent Informal Dispute Resolution (IIDR) and Departmental Appeal Board (DAB)? Participants attending this webinar will review each process, as well as factors to consider in assessing your CMPs case and possible appeals.

Objectives: 

• Review CMS authority to impose Civil Monetary Penalties (CMPs)
• Discuss how CMPs are calculated
• Define appeal options and review areas to consider prior to appealing a case

Presenter: Sean Fahey, Attorney, Hall, Render Killian, Heath & Lyman, P.C.

CE’s: NHA & SW

March 2 at 11am CST / 10am MST

Overview: This webinar will review the newly revised infection control requirements that Medicare and Medicaid certified providers and suppliers such as hospitals, critical access hospitals, long term care facilities, home health agencies, hospices and many others must meet in order to continue to participate in the Medicare and Medicaid programs. This webinar will discuss time frames for compliance, required policies and procedures, how the facility must comply with the provision of reasonable accommodations and vaccination enforcement.

Objectives:

• Describe the new requirements
• Explain which individuals within organization the mandate applies to
• Describe reasonable accommodation process
• Explain consequences of non-compliance

Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

CE: NHA

March 3 at 11am CST / 10am MST (90 minute session)

Overview: Swing Beds can be a financial lifeline for Critical Access Hospitals.  CMS completely rewrote all the swing bed regulations with updates in late 2019. The regulations are in one manual – Appendix W for Critical Access Hospitals – and the interpretive guidelines and survey procedures are in another manual – Appendix PP for Long Term Care. There is no crosswalk, so this webinar was created to assist CAHs in deciphering the mystery.

Presenter: Laura Dixon

CE’s: NHA

March 10 at 11am CST / 10am MST (90 minute session)

This webinar will provide education regarding the Emergency Preparedness CoPs as they relate to home health and hospice agencies.  The webinar will include discussion of the emergency program, emergency plan, training and testing requirements and will include current updates related to the PHE and OSHA’s status related to the ETS.  The webinar will provide a review of Appendix Z of the SOM and discuss steps to ensure compliance.

Presenter: Victoria Barron, Healthcare Provider Solutions

CE: NHA & SW

March 29 at Noon CST / 11am MST

Overview: This is the first of three sessions on grants management. The first session is an introduction to grants and will provide attendees with an overview of the grant industry, difference between the pre and the post award and what an organization needs to be aware of to be successful in grants management.

Objectives

At the conclusion of the session, attendees will:

• Have a basic understanding of the grant industry
• Be able to describe the difference between the pre award and post award phases
• Identify policies, procedures, necessary for successful grants management
• Identify key resources to look for funding opportunities
• Learn about tools to assist in preparing grant applications

Presenter: Becky Heisinger, Director of Quality Integration, SDAHO

CE’s: NHA

April 7 at 11am CST / 10am MST

Overview: Medicare certified healthcare organizations must be prepared top to bottom for a survey from Centers for Medicare & Medicaid Services, the state survey agency or outside accreditation entities at any day or time. These surveys can occur for a variety of reasons including recertification surveys, validation survey, complaint investigations or self-reported event investigations. Proper preparation can help healthcare organizations  avoid and minimize adverse findings discovered during a governmental or accrediting organization survey. This webinar will assist healthcare organizations to best prepare and manage these unannounced surveys.

Objectives:

• Describe what the organization should do upon notification of surveyors at the door.
• Discuss how to prepare front line staff for surveyor questions and observations.
• Review examples of how organization can keep current on changes in regulations.
• Discuss methods of how to be your own watchdog.

Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

CE’s: NHA

April 26 at Noon CST / 11am MST

Overview:  This is the second of three sessions on grants management. The second session is focused on the pre-award process and how to successfully prepare a grant application.

Objectives

At the conclusion of the session, attendees will:

• Have a basic understanding of the pre award process
• Identify key items, requirements in funding announcements
• Have a general understanding of the Uniform Grant Guidance and its impact on the pre-award process
• Value of having a team approach, leadership buy in for successful submission
• Resources, tools to use to develop a competitive application
• Awareness of national associations that offer trainings, resources

Presenter: Becky Heisinger, Director of Quality Integration, SDAHO

CE’s: NHA

May 12 at 11am CST / 10am MST

Overview:

An Effective Home Health Quality Program is a key component to a well-run organization! This session will focus on understanding the Home Health QAPI CoP and knowing the rules for the condition. We will detail the steps for building a successful QAPI program as well as developing action plans to ensure your agency’s QAPI program is effective. You will learn how utilizing your Home Health QAPI program to the fullest will improve your agency’s compliance and performance.

Presenter: Leslie Heagy, RN, COS-C, Healthcare Provider Solutions, Inc.

May 24 at Noon CST / 11am MST

Overview: This is the last session of three sessions on grants management. The final session is focused on the post award management process and how to effectively manage a grant once awarded all the way through closeout.

Objectives

At the conclusion of the session, attendees will:

• Have a basic understanding of the post award process
• Identify key items, requirements in the notice of award or grant agreement
• Awareness of the Uniform Grant Guidance and how it impacts post award management
• Value of reporting requirements and to use this as an opportunity to tell your story
• Learn key steps to effectively close out a grant
• Steps to prepare for potential audit

Presenter: Becky Heisinger, Director of Quality Integration, SDAHO

CE’s: NHA

June 9 at 12pm CST / 11am MST

Overview:  One of the biggest areas of risk in practices today is complying with top employment laws. You don’t have to be an expert, but knowing the fundamentals of each law and how they interact is crucial to knowing when you need help

Objectives

• Learn the importance of each law and why they exist.
• Understand your role as a manager and how to comply.
• Learn how to identify risk by reviewing current case law.

Presenter: COPIC

CE’s: NHA

June 21 at 11am CET/10am MST

Overview: What are your options if a bad actor is in place? Often residents are no longer able to capably handle their own financial and health care decisions. This lack of capacity can have significant legal and financial consequences for the provider, including securing payment and Medicaid benefits. The resident may not be able to execute contracts, access income or resources, or make decisions regarding health and finances. Administrators, Executive Directors, and in-house counsel for providers are frequently placed in the middle of identifying who can act and assessing what powers certain legal documents grant (and do not grant) to family members. We will also cover supported decision-making agreements that a resident can sign that further confuse who providers should look to for decisions.

Presenter: Sean J. Fahey, Health Law Attorney, Hall, Render, Killian, Heath & Lyman, P.C

CE’s: NHA & SW

Log Sheet

• Cleaning Schedule

Posters

• Sink Dishwashing Left-Right
• Sink Dishwashing Right-Left
• Avoid Bare Hand Contact
• Can Safety
• Clean and Sanitize Ice Machines
• Cooking Temperature
• Reporting Illness
• Leftover Logic
• Low Temp Dishmachine Guidelines
• Proper Cold Food Storage
• Proper ways to serve food
• Reheat food for hot holding
• Stay pest free
• Thermometer Use
• Hand Washing

July 26 at 11am CST / 10am MST

Overview:  With the current staffing crisis, ongoing pandemic concerns, and heightened regulatory oversight, nursing facilities are being asked to do more with less. With a shortage of available resources, what if your data could work harder for you — allowing you to ease administrative burdens, while improving care outcomes?

During this presentation, we’ll highlight how accessing live data analytics can help prioritize care management and workload balance – allowing care teams to spend more time at the bedside instead of a desk. We will discuss techniques to standardize care delivery and documentation that require no additional work or data entry from nursing and agency staff. First-hand insights and best practices will be shared on the role that live clinical analysis can have on intervening early in care to reduce negative outcomes and break the cycle of readmissions. The session will also provide practical strategies to maintain survey preparedness, increase staff engagement, and improve Star ratings – all which help increase partner referrals.

Objectives:

• Explore how interventional analytics can support adjusting for acuity while supporting patient-centric care
• Establish and prioritize data-driven standardized care pathways and documentation to reduce regulatory and administrative burdens

Presenter: Kathy Derleth, RN, BSN, Senior Clinical Account Manager, Real Time Medical Systems

CE’s: NHA & SW

August 9 at 11am CST/10am MST

Overview: The people most likely to commit acts of elder abuse are family members, friends, and caregivers. We will explore elder abuse in the criminal justice system and how that relates to healthcare workers. We’ll look at risks of elder abuse to watch for. We’ll conclude with how to report acts of elder abuse as a mandatory reporter.

Objectives:

Throughout this presentation we will look at the following objectives:

1. Increase knowledge about the vocabulary specific to elder abuse.
2. Increase knowledge about factors that contribute to the risk of elder abuse.
3. Increase understanding of mandatory reporting regarding elder abuse.

Presenter: Kimbery Zachrison, Assistant Attorney General, Office of the South Dakota Attorney General

CE’s: NHA & SW

August 11 at 12pm CST / 11am MST

Overview: A patient has just posted a scandalous review of your practice. It’s not true. It’s not fair. Learn how to address these difficult issues without violating the law or making the situation worse.

Objectives:

• Recognize and understand the common legal issues facing health care providers when addressing potentially harmful posts on social media and physician review websites.
• Examine strategies to respond to harmful posts on social media and health care review websites.
• Learn how to proactively manage your online reputation.

Presenter: COPIC

CE’s: NHA & SW

August 25 at 11am CST/10am MST (90 minute session)

Overview: Over the last several years, there has been increasing scrutiny by regulators and accrediting organizations on the hospital’s governing body role in the hospital’s compliance with Conditions of Participation. This presentation will examine situations where the governing body will be cited due to Condition Level deficiencies. This presentation will also review the Medical Staff rules and regulations with emphasis on appropriate medical staff credentialing.

Objectives:

• Describe overall governing board responsibilities and specific responsibilities relating to patient rights, quality improvement and medical staff credentialing
• Describe minimum requirements for medical staff bylaws, rules and regulations
• Explain the differences in medical staff credentialing regulations for telemedicine providers and onsite providers
• Describe hospital responsibilities for credentialing of non-physician staff in the OR

Presenter: Nancy Ruzicka, Owner/Consultant, Ruzicka Consulting

CE’s: NHA

September 8 at 11am CST / 10am MST

Overview:

Are you ready for the next temporary loss of power? Does your hospital staff know how to handle loss of access to the EHR system? Learn about the CMS emergency preparedness rule, identify potential gaps in compliance, and discover how those gaps can be closed.

Learning Objectives

• Explain CMS expectations of the types of emergencies to be covered in your plan
• Describe training and testing requirements
• Describe the minimum required topics for policies and procedures

Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

CE’s: NHA

September 15 at 11am CST / 10am MST

Overview: The 340B drug pricing program provides significant savings to 340B stakeholders. With these savings, there is a significant responsibility maintain compliance with the complicated 340B regulations. In addition to compliance, 340B operations are critical for optimized savings and compliance. Expansion has occurred year after year in regards to the program.

This session will provide:

• 340B Overview
• Compliance
• Split billing software and strategy
• CMS and Legislative Updates
• Future Outlooks

Presenter: Brian Bell, Managing Director, FORVIS

Certificate of attendance

September 29 at Noon CST / 11am MST

Overview:

The Centers for Medicare and Medicaid regulations for acute care hospitals and critical access hospitals are required to be met by all facilities providing care to Medicare and Medicaid Patients. This program will cover the CMS requirements for credentialing and privileging and will also discuss what CMS surveyors expect to see when surveying a hospital.

Presenter:

Kathy Matzka, CPMSM, CPCS, FMSP

CE’s: NHA

October 5 at 11am CST/10am MST

Overview: On Dec. 27, 2020, the No Surprises Act (NSA) was signed into law as part of the Consolidated Appropriations Act of 2021. Simply put, the NSA protects patients from surprise medical bills that come from unknowingly receiving care from out-of-network care providers. It also takes Price Transparency to a new level by requiring providers to present a good faith estimate to uninsured or self-pay patients. This presentation will recap the 2022 provisions being enforced and what to expect in 2023.

Objectives:

• Identify which healthcare facilities/providers must comply with specific NSA regulations
• Explore the NSA provisions that were not being enforced in 2022 and how to prepare for compliance in 2023
• Discuss the barriers to compliance regarding sharing information between convening and co-providers

Presenter: Barbara Johnson, Senior Revenue Cycle Consultant, ParaRev

*certificate of attendance

October 6 at 11am CST / 10am MST

Overview: Join us for this information packed class that will walk participants through key aspects of the research, development and follow up involved in the development of policies and procedures.  This fast-paced program will review template examples, strategies for identifying essential inclusions in your process (i.e., regulatory compliance, standards of practice etc.) and a process for review and revisions.

Objectives:  Upon completion of this presentation, participants should be able to:

1. Describe the basic components necessary for a policy and procedure
2. Verbalize where to access resources for updated content
3. Identify a process to review and revise policies and procedures

Presenters: Susan LaGrange, Chief Nursing Officer  & Lisa Thomson, Chief Marketing & Strategy Officer, Pathway Health

CE’s: NHA & SW

October 13 at Noon CST/11am MST

Overview: Hospitals and Critical Access Hospitals have had to comply with EMTALA regulations for over 35 years.  Yet, there are increasing number of investigations and escalating civil monetary penalties for non-compliance. This three-part series reviews the basic requirements of EMTALA, examines the most problem prone areas including adequacy of medical screening examinations and appropriate transfers; and recent deficiencies and civil monetary penalties nationwide.

Objectives:

• Describe basic requirements of EMTALA.
• Describe why EMTALA is the most-frequently cited deficiency.
• Discuss who and where EMTALA applies in the facility.
• Provide examples of how the hospital can stay current on changes in regulations.

Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

*certificate of attendance

October 25 at 11am CST/10am MST (90 minute session)

Overview: This program discusses a law that applies to all hospitals, including Critical Access Hospitals, along with other healthcare providers such as physician offices and nursing homes. The law addresses a civil rights law for healthcare providers and other, nondiscrimination required signs and notices, and interpreters. Case law regarding several issues regarding healthcare, changes to the Conditions of Participation and interplay of CMS and OCR will be
discussed.

Other topics addressed during this webinar will include recent changes regarding gender identity and the definition of sex discrimination. Attendees will be informed of required policies on nondiscrimination and mandatory staff education. In addition, the presenter will share how to file a complaint if they encounter discrimination and the involvement of interpreters.

Presenter: Lena Browning, MHA, BSN, RNC–NIC, CSHA, Nash Healthcare Consulting

CE’s: NHA & SW

October 27 at 11am CST/10am MST

Overview: The field of provider credentialing and privileging is constantly changing due to the evolution of accreditation standards, state and federal regulations and new legal precedents. Throw into this the many differences in interpretation and you end up with a job that is “challenging” to say the least! This program will provide an overview of current “hot topics” in credentialing and privileging. Due to “hot topics” coming up on a routine basis, the program will be customized to include additional new topics on request of the organization.

If your organization wishes to discuss an issue related to medical services, I am ready!! Let me know what issues are important or relevant to your members and I will customize this presentation to meet your members’ needs. I like to include a lot of interaction and encourage audience discussion and questions during the program. This program can also be structured as an informal networking session.

Objectives:

• Discuss recent changes in accreditation and regulatory requirements
• Discuss current “hot” topics in credentialing, recredentialing, and privileging

Presenter: Kathy Matzka, CPMSM, CPCS, FMSP, Consultant

CE’s: NHA

November 9 at Noon CST/11am MST

Overview: Hospitals and Critical Access Hospitals have had to comply with  EMTALA regulations for over 35 years.  Yet, there are increasing number of investigations and escalating civil monetary penalties for non-compliance.  This three-part series reviews the basic requirements of EMTALA, examines the most problem prone areas including adequacy of medical screening examinations and appropriate transfers; and recent deficiencies and civil monetary penalties nationwide.

Objectives:

• Describes what constitutes an adequate medical screening exam for behavioral health, obstetric and other patients
• Describe what constitutes an appropriate certification of false labor
• Illustrate what an appropriate transfer entails for behavioral health, obstetric and other patients
• Examine the documentation requirements for difficult patient situations

Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

*certificate of attendance

November 10 at 10am CST/9am MST

Overview: The Centers for Medicare & Medicaid Services (CMS) has made health equity the first pillar of its latest strategic plan. The agency is committed to “designing, implementing, and operationalizing policies and programs [to] eliminate avoidable differences in health outcomes experienced by people who are disadvantaged or underserved.”

During this webinar, PYA Principal Martie Ross and Senior Manager Kathy Reep will explain those policies and programs announced by CMS to date and discuss their immediate and future impact on providers. Specific topics will include –

• CMS’ definition of health equity.
• New health-equity-related quality reporting requirements.
• Screening patients for health-related social needs.
• Stratification of key performance indicators.
• Future impact of Z-codes on reimbursement.
• Incorporating health equity into providers’ strategic plans.

Presenters: Kathy Reep, Senior Manager, PYA PC; & Martie Ross, Consulting Principal, PYA PC

CE’s: NHA & SW

November 29 at 11am CST/ 10am MST

Overview: South Dakota Medicaid Fraud Control Unit (SD MFCU) will discuss various healthcare matters relating to provider fraud, abuse/neglect, and financial exploitation, and the OIG Exclusion List. The Medicaid Fraud Control Unit will discuss specific case studies of fraud and abuse committed by physicians, hospitals, post-acute care providers and other facilities that receive federal funding.

Presenter: Paul Cremer, Assistant Attorney General, SD Office of Attorney General

CE’s: NHA & SW

December 1 at 2:00 pm CST/1:00 pm MST (90 minute session)

Overview: As year end approaches and we look forward to many new changes.  Value Based Purchasing Rollout, OASIS-E implementation, rates changes, etc….join us for the Home Health Regulatory Update that will be based on the Home Health 2023 Final Rule and any other necessary regulations.  Don’t go into 2023 unprepared!

Presenter: Melinda Gaboury, Healthcare Provider Solutions

CE’s: NHA

December 7 at Noon CST/11am MST

Overview: On June 29, 2022, CMS released revised Long-Term Care surveyor guidance, including clarifications and technical corrections of Phase 2 guidance and Phase 3 guidance. Surveyors began using this guidance to identify noncompliance on October 24, 2022. This CMS surveyor guidance impacted over 50 F-Tags. This educational webinar will select a few of these F-Tags, including abuse and neglect, discharge and arbitration agreements, and explain the updates and changes to these requirements under the regulations and guidance. Attendees will be able to gain knowledge on developing actions plans for achieving compliance related to the updates and changes.

Presenter: Sean Fahey Attorney, Hall, Render Killian, Heath & Lyman, P.C.

CE’s: NHA & SW

December 8 at Noon CST/11am MST (90 minute session) 

Overview: Presented by SDAHO in collaboration with the South Dakota Office of Rural Health, South Dakota Healthcare Finance Management Association (SDHFMA) and Eide Bailly, this webinar with discuss the proposed and finalized conditions of participation and financial considerations for conversion to the Rural Emergency Hospital reimbursement model. In addition, we will explore the status of licensing, Medicaid reimbursement, commercial payer payments, etc. that are more state specific in nature. The session will include a pre and post attendance questionnaire to measure knowledge growth. Participants will be allowed to ask questions of the presenter.

Presenters: Jeremy Behrens, CPA & Ralph J. Llewellyn, CPA, CHFP, Eide Bailly

CE’s: certificate of attendance

December 13 at Noon CST/11am MST

Overview: Hospitals and Critical Access Hospitals have had to comply with  EMTALA regulations for over 35 years.  Yet, there are increasing number of investigations and escalating civil monetary penalties for non-compliance.  This three-part series reviews the basic requirements of EMTALA, examines the most problem prone areas including adequacy of medical screening examinations and appropriate transfers; and recent deficiencies and civil monetary penalties nationwide.

Part Three Learning Objectives

• Describe the on-call physician rules including when the on-call physician must appear in the Emergency Department
• Describe the Quality Improvement Organization program role with EMTALA
• Describe the Office of Inspector General role and recent deficiencies and fines related to on-call physicians

Presenter: Nancy Ruzicka, BS, RPh, MBA, MJ, CHC, Ruzicka Consulting

CE’s: certificate of attendance

December 14 at 11am CST/10am MST

Overview: This training will discuss why abuse occurs, how to report abuse and neglect, how referrals are screened, the assessment of present and impending danger, the Initial Family Assessment, and present danger plans.

Objectives: 

• Reporting suspected child abuse/neglect
• Screening of child abuse/neglect reports
• Initial Family Assessment Safety Model

Presenter: JoLynn Bostrom, Protective Services Program Specialist, Dept. of Social Service Division of Child Protection

CE’s: NHA & SW

November 17 at Noon CST/11am MST

Overview: One of the biggest challenges medical staffs face is evaluating the competency of providers. It is difficult, or sometimes impossible, to acquire useful competency data. The increased focus on quality by accrediting organizations, the government, and the public, emphasizes the need for continual monitoring of the quality of services provided as well as having a strong privileging system. The resources for this program include many forms, policies, and procedures that can be used by the participants.

Objectives:

• Recognize the importance of acquiring evidence to document competency
• Develop tools and processes for documenting competency
• Discuss the CMS and Joint Commission requirements for privileging and documenting competency including focused and ongoing professional practice evaluation
• Recognize processes for developing quality indicators

Presenter: Kathy Matzka, CPMSM, CPCS, FMSP, Consultant

CE’s: NHA

January 12 at 1-1:30 pm CST / 12-12:30pm MST

Overview: Burnout rates have skyrocketed during this turbulent time in healthcare. Resilience programming has been shown to improve staff well being and retention, as well as improve patient safety and satisfaction. This four part series will allow practitioners a deeper understanding of burnout and the factors that influence it. In addition, each session will offer practical, evidence based strategies to build resilience that can be immediately implemented into work and life.

Objectives:

• Identify the three components of burnout
• Define resilience and verbalize the four domains to be covered
• List three personal beliefs or values that guide one’s life

Presenter: Kristen Bingaman, PT, RYT, NBC-HWC

Certificate of Attendance

February 22 at 1:00 pm CST / 12:00 pm MST

Overview: Working in the healthcare setting can be physically and mentally exhausting. This presentation emphasizes the importance of self care to promote wellness. Learning objectives aim to strengthen the understanding of how work stress impacts compassion fatigue, identify warning signs, coping mechanisms, and self awareness to promote overall self care and wellness.

Presenter: Christie Leuth, Clinical Director of Children and Counseling Services, Southeastern Behavioral Healthcare

CE’s: NHA & SW

March 31 at 1pm CST / Noon MST

Overview: Burnout rates have skyrocketed during this turbulent time in healthcare. Resilience programming has been shown to improve staff well being and retention, as well as improve patient safety and satisfaction. This four part series will allow practitioners a deeper understanding of burnout and the factors that influence it. In addition, each session will offer practical, evidence based strategies to build resilience that can be immediately implemented into work and life.

Objectives:

• Identify 3 fundamental areas within the physical domain of resilience
• Explain the role of healthy lifestyle behaviors in resilience

Presenter: Kristen Bingaman, PT, RYT, NBC-HWC

Certificate of attendance

May 26 at 1pm CST / Noon MST

Overview: Burnout rates have skyrocketed during this turbulent time in healthcare. Resilience programming has been shown to improve staff well being and retention, as well as improve patient safety and satisfaction. This four part series will allow practitioners a deeper understanding of burnout and the factors that influence it. In addition, each session will offer practical, evidence based strategies to build resilience that can be immediately implemented into work and life.

Objectives:

• Define mindful awareness
• Understand the concepts of self-awareness and self-regulation
• Explain the benefits of gratitude and self-compassion

Presenter: Kristen Bingaman, PT, RYT, NBC-HWC

Certificate of attendance

July 28 at 1pm CST / 12pm MST (30 minute session)

Thriving Beyond Burnout: Resilience for Healthcare Providers (4 Part Series)

Burnout rates have skyrocketed during this turbulent time in healthcare. Resilience programming has been shown to improve staff well being and retention, as well as improve patient safety and satisfaction. This four part series will allow practitioners a deeper understanding of burnout and the factors that influence it. In addition, each session will offer practical, evidence based strategies to build resilience that can be immediately implemented into work and life.

Session 4: Connection at the Core of Resilience

• Identify how social connections foster resilience
• List three strategies for building positive relationships

Presenter: Kristen Bingaman, PT, RYT, NBC-HWC

Certificate of Attendance

February 1 at 2:30 pm CST / 1:30pm MST (90 minute session)

If you would like to get control of “the beast” of information overload and all of your “stacks & piles”, you should attend this program. Learn how to reduce the mess on your desk by having “natural” places for all of your papers, project folders, items to read, etc. Develop strategies and systems for effective and efficient management of your documents and workstation, as well as electronic files. Learn how to get rid of all of the annoying “little stuff” and “clutter” once and for all, and then keep it under control for the ongoing future. We’ll even discuss the possibilities and technology required to move toward a “paperless” workspace. Have a system for managing your info overload in all forms, rather than letting it manage you!

Presenter: Randy Dean, author and professional speaker

CE’s: NHA & SW

March 1 at 1pm CST / 12pm MST

Overview: Each of us makes the major decision of what career to enter very early in life. We then spend the next 30 to 40 years living out that legacy. Are we doing what we were born to do and does our work align with our deepest values? Participants will revisit initial reasons for entering their careers, discuss how that ‘fit’ feels today, analyze their energy balance of expenditure and recovery, and complete an assessment on compassion fatigue. Participants belly laugh, they get misty-eyed, but most important, they ponder their lives and their work at a deeper level than they have in a very long time.

Presenter: Rhonda Kemmis, BS, BA, M.ED, Owner and Lead Trainer, Elite Leadership Consulting

CE: NHA & SW

March 8 at 11am CST / 10am MST

Overview: This discussion will focus on newer OSHA policies, regulations, and resources that may relate to the healthcare industry.  The upcoming regulatory agenda (proposed standards in the making) will be explained as well as current employer obligations with regard to protecting workers from COVID.

Presenter: John Olaechea, Compliance Assistance Specialist, Occupational Safety and Health Administration (OSHA)

CE: NHA & SW

March 15 at 11am CST / 10am MST

Overview: Recognizing and rewarding employees has a positive impact on engagement, productivity, retention, culture and satisfaction. If that isn’t enough to convince you of the importance of this topic then consider this additional benefit which is that you don’t need a stash of cash to be successful. Recognizing and rewarding employees is meaningful when done creatively, timely and sincerely.

Objectives:

• Identify the opportunities that surround leaders every day to recognize and reward employees.
• Share no cost and low-cost creative ways to recognize and reward employees.
• Understand the impact you make as a leader when you provide reward and recognition.

Presenter: Mary Sand, PhD, Sand Consulting

CE’s: NHA

March 24 at 11am CST / 10am MST

Overview: In today’s world, there will likely never be too many cooks in the kitchen again!  It can be exhausting managing the dining program.  Join us for this session, where we will inspire a new mindset and offer innovative ways to embrace and rise above the challenges

Objectives:

• Discuss the headaches related to finding and engaging staff and offer creative ways to address
• Inspire a new look at streamlining dining systems that promote efficiencies and save time

Presenter: Julie Halfpop, Director of Nutrition Services, Martin Brothers Distributing

CE: NHA

April 20 at Noon CST / 11am MST

Overview: This program will focus on Workplace Violence for Monument Health System.  By utilizing data, resources and strategies can be utilized in the high need areas for reduction in workplace violence.  Not only will this presentation focus on the data, but the strategies which have been implemented to include reactive and proactive approaches.

Presenter: Brian Blenner, Director of Safety Services, Monument Health

CE’s: NHA & SW

June 23 at 11am CST/10am MST

Overview: Health care continues to see eroding margins, and the pandemic crisis has created new focus. Through the use of data analytics, benchmarking and executing a systematic strategic plan, a clear path can be established to improved workforce performance and staffing solutions. The importance of analytics, operational efficiency planning, and ongoing monitoring will give participants tools to address improving profitability. Case study’s will be reviewed to assist participants.

Objectives:

• Develop, prioritize, and align workforce productivity improvement initiatives with board, leadership, management and staff, achieving accountability and sustainability.
• Participants will increase their understanding in workforce productivity benchmarking analytics
• Developing and use of data, analytics, and dashboards assisting in data driven decisions for improved efficiencies throughout the organization
• Explore use of data to establish solutions to minimize need for contract staffing

Presenter: Kevin Rash, Director, FORVIS

CE’s: NHA

August 30 at 12:30pm CST/11:30am MST

Overview: The Community Health Worker Collaborative of South Dakota (CHWSD) will present information about past, present, and future work that was completed and is to be completed to develop a sustainable Community Health Worker (CHW) workforce in South Dakota. The CHWSD is a relatively new organization funded through the South Dakota Department of Health with the mission to promote, support, and sustain the CHW profession in South Dakota. The presentation will include an overview of the organization and the CHW profession, how organizations can implement CHWs within their workforce, and an overview of the CHWSD’s 3-year strategic plan. Information will also be presented regarding reimbursement models available to ensure CHW sustainability, as well as funding opportunities to start a CHW program.

Presenter: Ben Tiensvold, Community Outreach Coordinator, Community Health Worker Collaborative of South Dakota

CE’s: NHA & SW

September 13 at 11am CST / 10am MST

Overview: From administrative assistant to the CEO, anyone who coordinates the work of others knows the challenges of keeping all the plate spinning to get the work done.  This three-part series is for you.  If you are a person whose success is measured on getting people to the finish line together, consider investing a bit of your time in this workshop series.

Session I of the series is jam packed with a six-pack of strategies to set up work in a way that people can understand, grab hold, and communicate along the road of getting projects, initiatives, and routine work done.

Presenter: Margaret J. Sumption, MSED, LPC, SPHR, SHRM-SCP, Sumption & Wyland

CE’s: NHA & SW

September 27 at 11am CST / 10am MST

Overview: From administrative assistant to the CEO, anyone who coordinates the work of others knows the challenges of keeping all the plate spinning to get the work done.  This three-part series is for you.  If you are a person whose success is measured on getting people to the finish line together, consider investing a bit of your time in this workshop series.

Session 2 will provide applications of the most critical elements of getting to the finish line including the fine art of listening, communicating, setting ratcheted accountabilities, and celebration of the little wins necessary to keep people moving forward.

Presenter: Margaret J. Sumption, MSED, LPC, SPHR, SHRM-SCP, Sumption & Wyland

CE’s: NHA & SW

November 2 at 12pm CST/11am MST

Overview: This webinar will explore the questions:

• Why do nurses join the profession of nursing?
• What keeps them in nursing?
• What do nurses see in the future of the profession of nursing?

Objectives:

• Discuss the current state of the nursing profession.
• Understand the importance of the nursing role in today’s healthcare environment.
• Explore future tactics to support the future of the nursing profession

Presenter: Shanon Waldner, MSN, MHA, Senior Director of Professional Practice and Development, Monument Health

Certificate of attendance

November 8 at 11am CST/10am MST

Overview: You don’t need a title to be a leader, and simply having a title does not make you a leader. Leadership can and should be owned by everyone in an organization. By digging deep into our “Inner Powers” of Self-Mastery, Focus, Communication, Execution and Giving – most motivated employees can be transformed into leadership material. “Leadership With A Little l” shows that while leadership has generally been viewed as authority figures making bold, courageous acts of great significance, we now understand that it has much more to do with the consistent, day-to-day differences title-less people make when working well with one another.

Presenter: Rhonda Kemmis BS, BA, M.Ed, Owner and Lead Trainer, Elite Leadership Consulting, LLC

CE’s: NHA & SW

November 16 at Noon CST/11am MST

Overview: In this interactive webinar, Ralph Peterson breaks down exactly how to Manage When No One Wants to Work; how to define leadership; create effective leadership teams and discover proven leadership techniques that will improve your ability to lead.

This webinar provides practical strategies and tactics that you can implement right now to attract, motivate and retain the most dedicated, hardworking and passionate employees to your team.

Objectives:

• Uncover the burden of leadership
• Understand the structure Leadership
• Learn how to develop a cohesive team
• Rethink how to communicate effectively

Presenter: Ralph Peterson, Senior Care Leadership Consultant, Ralph Peterson Management Services

CE’s: NHA & SW

November 22 at 11am CST/10am MST

Overview: Given the difficulty in recruiting and retaining staff in our current work-force shortage crisis, plan to attend this seminar with tips on evaluation of your new hires and their learning styles. It would be presumptuous to believe that all adults learn in the same manner, but often on-boarding is developed with an algorithm that is static and not flexible.

Adult learning principles will include.

• Barriers to adult learning
• Methods of staff engagement and empowerment
• Assessment of adult learning preferences

Presenter: Lores Vlaminck, MA, BSN, RN, CHPN, LALD, Lores Consulting, LLC

CE’s: NHA & SW