Policy Simplification

Overview:

If your policies and procedures aren’t clear and concise, you could be creating chaos, increasing regulatory risk, risking patient safety, and failing to give frontline healthcare personnel the support they need. Differences between policy expectations and practice are the leading cause of regulatory citations. Most Centers for Medicare & Medicaid Services (CMS) and State Agency deficiencies start by quoting hospital policy and then give many examples of how that policy was not followed. Yet, hospitals continue to create needlessly complex, unrealistic, and redundant policies, procedures, and guidelines that do little to direct actual practice or enhance compliance. At Chartis Clinical Quality Solutions, our expert consultants assist healthcare organizations to ensure that actual practices at the point of care align with practices intended by the organization. Join us for our webinar and learn how we create simple, concise, compliant, and safety-focused guidance documents that remove impractical and unnecessary expectations while satisfying all regulatory and accreditation requirements.

Objectives:

• Identify overly complex, burdensome policies as a vulnerability for non-compliance.
• Consider changes to guidance documents that satisfy applicable requirements, evidence-based practice, and operational efficiency.
• Establish processes to create simple, concise, compliant, and safety-focused guidance documents that remove impractical and unnecessary expectations while satisfying all regulatory and accreditation requirements.

Presenter: Kim Wilson, Associate Partner, Chartis

Kim Wilson is an Associate Partner for Chartis Clinical Quality Solutions (CCQS) with more than 25 years of experience in clinical nursing, leadership, regulatory compliance, and informatics. Kim’s proven approach to simplification and process redesign benefits her clients in a variety of areas. She expertly guides them through survey readiness assessments for the Centers for Medicare & Medicaid Services (CMS) and The Joint Commission (TJC). Kim also leads adverse action engagements, policy simplification assessments and training, as well as electronic medical record (EMR) simplifications for a variety of electronic medical platforms including Epic, Cerner, Meditech, and Medhost.