Policy Simplification

Overview:

If your policies and procedures aren’t clear and concise, you could be creating chaos, increasing regulatory risk, risking patient safety, and failing to give frontline healthcare personnel the support they need. Differences between policy expectations and practice are the leading cause of regulatory citations. Most Centers for Medicare & Medicaid Services (CMS) and State Agency deficiencies start by quoting hospital policy and then give many examples of how that policy was not followed. Yet, hospitals continue to create needlessly complex, unrealistic, and redundant policies, procedures, and guidelines that do little to direct actual practice or enhance compliance. At Chartis Clinical Quality Solutions, our expert consultants assist healthcare organizations to ensure that actual practices at the point of care align with practices intended by the organization. Join us for our webinar and learn how we create simple, concise, compliant, and safety-focused guidance documents that remove impractical and unnecessary expectations while satisfying all regulatory and accreditation requirements.

Objectives:

• Identify overly complex, burdensome policies as a vulnerability for non-compliance.
• Consider changes to guidance documents that satisfy applicable requirements, evidence-based practice, and operational efficiency.
• Establish processes to create simple, concise, compliant, and safety-focused guidance documents that remove impractical and unnecessary expectations while satisfying all regulatory and accreditation requirements.

Presenter: Cherilyn Ashlock, DNP, RN, NE-BC, Advisory Consultant, Chartis

Cherilyn Ashlock is an Advisory Consultant with Chartis. She has more than 22 years of consulting and healthcare experience related to nursing, patient safety and quality, and performance improvement. Her expertise also includes regulatory affairs and hospital governance, clinical program development, policy, research, as well as operations and health system alignment.

Cherilyn serves as a member of the nursing advisory board for Mobella Health, a newly formed nursing technology start-up looking to revolutionize nursing documentation for both efficiency and compliance. Through this work, she supports nurses’ deep desire to connect with patients through increased time at the bedside, versus time at the computer. Cherilyn also serves as appointed faculty at the Johns Hopkins School of Nursing.