Having the Tough Conversations
21jul11:00 am12:00 pmHaving the Tough ConversationsSDAHO Webinar
Event Details
Overview: Good communication is important in daily life. And when difficult situations arise, it becomes even more critical. Dealing with conflicts, productivity issues, safety violations, or unacceptable behaviors are common
Event Details
Overview:
Good communication is important in daily life. And when difficult situations arise, it becomes even more critical. Dealing with conflicts, productivity issues, safety violations, or unacceptable behaviors are common problems that occur in most organizations. A huge determining factor between a successful organization and one with a toxic environment is the ability for people to recognize and diffuse difficult discussions. Those in charge of leading the one-one-one tough conversations must raise their awareness that this process is a learned one and must be developed and practiced. Even the most extreme situations calling for firm, poised dialogue can leave both parties feeling as if the problem has been addressed without the violation of personal attacks that sever relationships.
Presenter:
Rhonda Kemmis, Owner and Lead Trainer, Elite Leadership Consulting
Registration:
Free for SDAHO Members: Sign in to the Member Portal and go to the Education Portal to register.
$49 for Non-Members: Click here to register.
Time
(Thursday) 11:00 am - 12:00 pm CST
