The Upset Patient, Tips for the Difficult Encounter
Register Here Overview: Physicians face numerous situations that involve patients who, shall we
Physicians face numerous situations that involve patients who, shall we say, can be “challenging.” Because the physician-patient relationship is integral to medicine, navigating these situations effectively is an important skill. This seminar uses interactive case-based vignettes to teach you how to improve your techniques with difficult patients.
- Determine what constitutes a difficult patient interaction.
- Describe how to diagnose relationship issues.
- Formulate a skill set to use in a difficult encounter
Presenter: Dr. Dennis Boyle
Registration for this webinar is by facility. This allows multiple staff members to participate in the education using one fee connection. Prior registration is required to ensure connection information and applicable materials are distributed prior to the webinar. The registration fee for this webinar is $49 per SDAHO Member facility $99 per non-member facility. CEs: NHA & SW
(Tuesday) 12:00 pm - 1:00 pm