Online tool offers comparison data on VA clinic wait times, hospital quality

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The U.S. Department of Veterans Affairs has released an online tool providing average wait times for primary and specialty care appointments at specific VA clinics.

The tool provides data related to:

  • How long patients are waiting to be seen in their VA facility
  • How veterans describe their experiences scheduling primary and specialty care
  • Timeliness of appointments for care needed right away
  • Information about the quality of healthcare delivered at every medical center compared to local private sector hospitals

Users can also see how some VA medical centers compare with non-VA hospitals on certain Hospital Compare measures, a feature the agency plans to expand in the future. For more information, watch the online demo above.